Office Administrator

HMA Mortgage; Pittsburgh (Allegheny County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established independent mortgage bank seeks a dedicated Office Administrator to enhance the team dynamic in their Pittsburgh office. This role is central to maintaining a welcoming environment while managing essential administrative tasks and post-closing shipping responsibilities. The ideal candidate will thrive in a collaborative culture, embodying the company's core values in every interaction. With a focus on communication and organization, you'll play a key role in ensuring smooth operations and supporting the needs of both clients and staff. If you're looking to join a growing organization that values its people and provides a competitive PTO package, this opportunity is perfect for you.

Benefits

Competitive PTO package

Collaborative culture

Qualifications

• High school diploma required, with excellent communication skills.
• 1+ year office experience providing administrative support.

Responsibilities

• Greet visitors and assist with their needs in a welcoming manner.
• Handle phone calls, scheduling, and mail distribution effectively.

Skills

Verbal Communication

Written Communication

Office Administration

Detail Orientation

Multi-tasking

Basic Math Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Job description

We are seeking the ideal team player to join our growing organization as an Office Administrator. This role is vital to the organization and business flow in our Pittsburg office. In addition, this role has shipping responsibilities within Post Closing.

Who is HMA?

Established in 2005, HMA Mortgage is an Independent Mortgage Bank based out of Pittsburg PA with 150+ employees. Licensed in over 24 States, we are a Nationwide Company that does 100% referral business in the markets we serve. We are Direct to Agency with multiple different investors and products to best serve our market. We are a company that values culture and our Core Values that works together in collaboration to create the best experience for our clients and partners.

• Competitive PTO package
• Opportunity to work with an amazing culture and growing organization.

Job Description:

The role as an Office Administrator is responsible for ensuring a welcoming environment for visitors, clients, and staff, while also performing administrative and post closing shipping tasks.

Job Duties to include but not limited to:

• Reception- greeting visitors and assessing how they can best be helped and/or notifying the individual the guest needs to speak to.
• Phone- answering and screening incoming calls.
• Scheduling- assist with scheduling or confirming appointments and meetings.
• Mail- distribution of incoming mail to the right individual.
• Office maintenance- ensure office is maintained appropriately, supporting internal activities, assisting with ordering of supplies and other basic office activities.
• Communication- interact with employees and guests in a manner that reflects the company Core Values.
• Post Closing shipping support- preparing and delivering mortgage loan files to investors in a compliant manner.
• Light office duties as needed, such as copying, scanning, filing, planning.

Qualifications

• A high school diploma or equivalent required.
• Excellent written and verbal communication skills are essential.
• Entry level mortgage experience or Title experience is strongly preferred.
• Minimum of 1 year experience in an office environment providing administrative support is required.
• Must have ability to calculate figures and amounts such as discounts and percentages.
• Must have strong computer skills, including Microsoft Office and ability to generate routine reports.
• Must have ability to manage multiple priorities and be detail-oriented.