Office Administrator

Express Employment Professionals - Cincinnati East; Morgantown (WV); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Weekly pay on Friday

No fees to job seekers

Health insurance

Holiday and vacation pay

Attendance and referral bonus programs

Job summary

Express Employment Professionals - Cincinnati East in Morgantown, WV is seeking a detail-oriented Office Administrator to join their team. You will support daily operations, handle customer inquiries, and maintain accurate records while working onsite in Westover.

The role emphasizes excellent communication, data entry, and efficient multitasking to ensure smooth office function and quality service to clients.

Qualifications

• 2+ years of office administration or similar experience.
• College degree or equivalent experience.
• Strong computer skills and experience with QuickBooks and CRM software.
• Excellent telephone and email communication skills.
• High attention to detail with the ability to manage multiple tasks effectively.
• Customer service skills: Friendly, approachable, and responsive to client needs.

Responsibilities

• Answer incoming phone calls and follow up with clients professionally.
• Communicate via email and text through CRM systems to manage client inquiries.
• Submit permit applications and ensure proper documentation.
• Provide excellent customer service by addressing client needs and providing information.
• Maintain an organized database, pulling customer information for mailings and follow-up.
• Utilize QuickBooks for customer data input, invoicing, and tracking transactions.
• Manage daily office tasks with attention to detail, ensuring accuracy and efficiency.

Skills

Attention to detail

Customer service

Multitasking

Telephone communication

Education

College degree or equivalent experience

Tools

QuickBooks

CRM software

Job description

A window installation company is looking for a detail-oriented and customer-focused Office Administrator to join their team in Westover, WV! As an Office Administrator, you will be a key player in ensuring smooth daily operations, delivering exceptional customer service, and maintaining accurate records.

Key Responsibilities:

• Answer incoming phone calls and follow up with clients in a professional and timely manner.
• Communicate via email and text through CRM systems to manage client inquiries.
• Submit permit applications and ensure proper documentation is completed.
• Provide excellent customer service by addressing client needs and providing information.
• Maintain an organized database, pulling customer information for mailings and follow‑up.
• Utilize QuickBooks for customer data input, invoicing, and tracking transactions.
• Manage daily office tasks with a keen attention to detail, ensuring accuracy and efficiency.

What We’re Looking For:

• Preferred: 2+ years of office administration or similar experience.
• Preferred: College degree or equivalent experience.
• Strong computer skills and experience with QuickBooks and CRM software is preferred.
• Excellent telephone and email communication skills.
• High attention to detail with the ability to manage multiple tasks effectively.
• Customer service skills: Friendly, approachable, and responsive to client needs

Benefits to working with Express Employment:

• Weekly pay on Friday
• No fees to job seekers
• Health insurance available
• Holiday and vacation pay
• Attendance and referral bonus programs

Express Employment Professionals is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.