Office Administrator

SMB Team; Illinois; Presencial; USD 59.000 - 72.000; Tempo integral

Resumo da vaga

SMB Team in Grayslake, Illinois, seeks a proactive administrator to support the owner and streamline operations. On-site role, working hours 8:30 a.m.–5:00 p.m., Monday–Friday, with a focus on exceptional client care and efficient office management.

The role requires law firm experience, top-notch organizational skills, and the ability to handle calendars, communications, and documents. Base salary is competitive at $65,000, with regular performance reviews and growth opportunities.

Qualificações

• Requires high attention to detail and professional demeanor.
• Experience in a law firm environment is strongly preferred.
• Ability to manage multiple tasks and calendars with discretion.

Responsabilidades

• Streamline operations to support growth.
• Serve as the owner’s go-to for office administration.
• Organize and maintain office operations.
• Manage the firm’s calendar.
• Handle document collection and filing; draft basic legal documents.
• Oversee client communications and phone support.
• Maintain office areas and systems.
• Develop forms and systems as needed.
• Guide clients through onboarding with clarity and care.
• Follow up on accounts receivable.
• Track task management across the firm.
• Provide support to attorneys as needed.

Conhecimentos

Advanced computer skills

Empathy

Client relations

Communication skills

Organized

Accountability

Active listening

Formação

High school diploma

College degree preferred

Descrição da vaga

Are you a proactive problem-solver who takes ownership, leads with confidence, and gets things done? Do you want to make a difference in people’s lives?

If you answered “yes,” to these questions, keep reading.

Step into a pivotal role for our client, one of Illinois’ fastest-growing criminal law firms, where your leadership will drive real impact, and your talents will be recognized from day one. In this pivotal role, you’ll streamline processes, support the owner, and deliver exceptional client care. If you’re ready help shape the future of a thriving legal team, we want to meet you!

WHAT’S IN IT FOR YOU?

Be valued and supported in a top criminal law firm committed to your growth. Bring your law firm experience to the team!

On-site, in Grayslake, Illinois. Office hours are 8:30 a.m.-5:00 p.m., Monday–Friday. We believe in a collaborative team environment to support you throughout the day.

Competitive $65,000 base salary, commensurate with experience, plus regular performance reviews.

Help shape the future of the firm while advancing your career.

Requirements

Your Role

• Streamline operations to support growth.
• Serve as the owner’s go-to for office administration.
• Organize and maintain office operations.
• Manage the firm’s calendar.
• Handle document collection and filing. Draft basic legal documents.
• Oversee client communications and phone support.
• Maintain office areas and systems.
• Develop systems and forms as needed.
• Guide clients through onboarding with clarity and care.
• Follow up on accounts receivable.
• Track task management throughout the firm.
• Provide support to attorneys as needed.

What You’ll Bring

• Advanced computer proficiency.
• Empathy and professionalism with clients and colleagues.
• Polite, humble, eager to learn, and open to feedback.
• Highly organized, motivated, and accountable.
• Strong client relations skills.
• Exceptional phone and email communication skills.
• Active listening abilities.
• High level of personal accountability.
• Thinks outside of the box.
• High school diploma or its equivalent (required); college degree preferred.
• Law firm experience required.
• Law firm management experience is a plus; Criminal law office experience a plus; Law firm experience required.

What Success Looks Like

• Implement streamlined operations for Firm success.
• Consistently meet deadlines and responsibilities.
• Positive client feedback for the Firm.
• Diplomacy and professionalism.
• Strong punctuality and attendance.
• Maximize owner’s time by managing operations efficiently.
• Lead by example gaining the respect of colleagues.
• Maintains consistent, efficient, and professional office operations across the Firm, as evidenced by positive feedback from attorneys, staff, clients, and colleagues and timely resolution of operational issues.