Office Administrator

Kenworth-Northeast-Grou; City of Syracuse (NY); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical plan options

Dental and vision

Disability insurance (Short & Long)

401k with company match

Flexible PTO

Paid holidays

Employee Assistance Program

Paid training and growth opportunities

Annual subsidized safety shoe program

Job summary

Kenworth Northeast is seeking an experienced Office Administrator to support the Syracuse, NY location. The role involves assisting the Parts Department with daily parts and inventory control, handling clerical duties, payroll hours, and customer interactions, in a fast-paced dealership environment.

Starting pay range is $20-$22/hour. You will engage with human resources tasks, manage communications, process invoices, and help maintain orderly records while supporting overall office operations

Qualifications

• Experience in automotive or heavy duty parts preferred.
• Excellent verbal and written communication skills required.
• Excellent customer service skills expected.
• Detail oriented, organized, able to work in a fast-paced environment.
• Can-do attitude and reliable teamwork are important.
• Ability to sit for extended periods.

Responsibilities

• Perform complex activities to maintain efficiency and compliance with company policies.
• Manage phone calls and correspondence (email, letters, packages).
• Process payroll hours calculations and related records.
• Receive orders with the software system and ensure accurate warehouse inventory of parts.
• Process and reconcile invoices; communicate with vendors and internal departments to resolve discrepancies.
• Maintain filing systems and assist with bookkeeping tasks and accounts receivable.

Skills

Automotive parts experience

Verbal communication

Written communication

Customer service

Attention to detail

Organizational skills

Fast-paced environment

Can-do attitude

Sitting for extended periods

Job description

• Location 6687 Moore Rd,Syracuse, NY, 13211,United States
• Base Pay $20.00 - $22.00 / Hour
• Job Category Administrative
• Employee Type FT Non-Exempt

Kenworth Northeast is an independently owned truck dealership supplying the northeast region with The World’s Best® heavy and medium duty trucks and parts. For more than a decade, Kenworth Northeast has operated Full-Service Dealerships providing best-in-class service and parts to the World’s Best customers. We are entering an exciting period of growth and looking for people who share our passion for excellence and our vision for the future.

Kenworth Northeast is currently looking for an experienced Office Administrator to work at the Syracuse, NY location. The Parts Administrator assists the Parts Department with day to day parts and inventory control functions. Performs routine but somewhat varied office and clerical duties as well as some complex and diversified duties, in accordance with standard procedures, under minimum supervision.

*Starting pay range is $20-$22/hour*

• Perform complex activities and functions to maintain efficiency and compliance with company policies
• Assisting human resources department with new employee setup, labor law posters, and other administrative duties
• Manage phone calls and correspondence (e-mail, letters, packages etc.)
• Process the calculation of payroll hours
• Provides historical reference by following procedures for retention, protection, retrieval, transfer, and disposal of records
• Maintains a systematic filing system (manual and computerized)
• Performing bookkeeping tasks such as monitoring management schedules and internal accounts receivables
• Processing sales transactions and taking payments
• Processing sales transactions, taking payments, and issuing refunds
• Processing and reconciling of cash drawers and sales receipts
• Receive orders with the software system and assure accurate warehouse inventory of parts
• Process and manage invoices for the branch
• Verify and reconcile invoices to ensure accuracy of data
• Communicate with vendors and internal departments to resolve any discrepancies
• Track and replace office supplies as necessary to avoid interruptions in standard front office procedures
• Performs other related duties as assigned

What you will need:

• Experience in automotive or heavy duty parts preferred
• Must have excellent verbal and written communication skills
• Must have excellent customer service skills
• Must be detail oriented, organized and have to ability to work in a fast paced environment
• Must have a can-do attitude
• Ability to sit for extended periods of time

What you can expect from us:

At Kenworth Northeast, our mission to provide an exceptional customer experience starts with you! That is why we offer a comprehensive benefits package that goes above and beyond for our dedicated employees. We recognize that the success of our company depends on the success of the individual, as well as the team. Here is what you can expect from us:

• 4 medical plan options; employer subsidized
• Dental and vision
• Short term & long term disability; group insurance rates
• Health Savings Account with company contribution
• Fidelity 401k plan with company match
• Flexible Paid Time Off
• Six paid holidays observed per year
• Employee Assistance Program
• Paid training and opportunities for growth and development
• Annual subsidized safety shoe program

Kenworth Northeast is an Equal Opportunity Employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.