Office Administrative Assistant

Jacuzzi Group; Delaware; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

401(k) with matching

Dental insurance

Health insurance

Health savings account

Life insurance

Paid time off

Vision insurance

Job summary

Jacuzzi Bath Remodel is seeking an Office Administrative Assistant to support daily operations across multiple markets from our Pacific, WA office. You will handle purchase orders, payment coordination, and ERP/CRM management while working with the Centralized Operations team to ensure a smooth workflow and excellent customer experience.

The role requires 1–3 years of office experience, attention to detail, strong communication, and proficiency with Microsoft Office; experience with ERP/CRM

Qualifications

• 1–3 years of experience in an office, administrative or assistant role.
• High attention to detail regarding monetary alignment between documents & systems.
• Strong organizational and multitasking skills with great attention to detail.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to handle sensitive information confidentially and professionally.

Responsibilities

• Oversee and administer the Subcontractor Purchase Order process from end-to-end.
• Assist the Central Operations Team with responsibilities including payment reconciliation, accounts receivables, and customer communication.
• Support the customer experience by coordinating effectively with Business Managers and Centralized Operations to ensure operational objectives are achieved.
• Demonstrate comfort and proficiency in making a high volume of outbound phone calls to customers and/or subcontractors.
• Assist with other administrative and operational support functions as directed by Business Managers and Centralized Operations.
• All other duties assigned

Skills

Verbal communication

Written communication

Microsoft Office

Organizational skills

Attention to detail

Team player

Outbound calling experience

Education

High school diploma

Associate degree preferred

Bachelor’s degree preferred

Tools

ERP systems

CRM systems

Excel

Word

Outlook

Job description

Founded in 1956, the Jacuzzi® Brand has grown to become the modern‑day Jacuzzi Group, the premier manufacturer of functional products for the home and outdoor space found in more than 60 countries. Jacuzzi Bath Remodel is the fastest growing business unit of Jacuzzi Group with 13 successful locations launched nationwide in under 4‑years. Jacuzzi Bath Remodel combines our premium materials, knowledgeable sales team, experienced in‑house certified installers and 70 years of proven excellence to deliver the highest standard of customer satisfaction.

We are seeking an Office Administrative Assistant to support our growing Jacuzzi Bath Remodel business across multiple markets. Based out of our Pacific, WA office, you will support daily operations, customer communication, Purchase Order processing, payment coordination, and ERP/CRM management. You’ll work closely with our Business Managers and Centralized Operations team to keep processes running smoothly and provide an excellent customer experience.

Key Responsibilities of Office Administrative Assistant:

• Oversee and administer the Subcontractor Purchase Order process from end-to-end.
• Assist the Central Operations Team with responsibilities including payment reconciliation, accounts receivables, and customer communication.
• Support the customer experience by coordinating effectively with Business Managers and Centralized Operations to ensure operational objectives are achieved.
• Demonstrate comfort and proficiency in making a high volume of outbound phone calls to customers and/or subcontractors.
• Assist with other administrative and operational support functions as directed by Business Managers and Centralized Operations.
• All other duties assigned

Details:

• Full‑time position, Monday to Friday, 8:00 AM to 5:00 PM.
• Compensation $23/hr+ based on experience.

Requirements of Office Administrative Assistant:

• 1-3 years of experience in an office, administrative or assistant role
• High school diploma or equivalent; associate or bachelor’s degree preferred
• High attention to detail regarding monetary alignment between documents & systems
• Strong organizational and multitasking skills with great attention to detail
• Excellent verbal and written communication skills
• Proficient in Microsoft Office applications (Word, Excel, Outlook)
• Ability to handle sensitive information confidentially and professionally
• Positive attitude and ability to work well independently and in a team
• Experience with ERP or CRM systems is a plus
• Knowledge of business and management principles (budgeting, strategic planning, resource allocation and human resources)
• 401(k) with matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance