Office Administration - Physical Therapy

Body Harmony Physical Therapy; New York (NY); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid time off

Holiday Pay

401K

Health and Dental Insurance

HSA

Job summary

Body Harmony Physical Therapy in New York is seeking a Physical Therapy Office Administrator to oversee the daily operations of the facility. This role involves managing administrative functions, coordinating patient care, and ensuring compliance with healthcare regulations.

The ideal candidate will possess a strong background in healthcare administration, leadership skills, and the ability to effectively communicate with diverse individuals. Benefits include paid time off, holiday pay, and health insurance.

Qualifications

• Bachelor's degree in healthcare administration, business management, or a related field.
• Proven experience in medical office management or healthcare administration.
• Strong knowledge of healthcare regulations, insurance processes, and medical billing/coding.
• Excellent organizational, leadership, and communication skills.
• Proficiency in using electronic health record (EHR) systems and other office software.

Responsibilities

• Oversee overall administrative operations of the office.
• Supervise administrative staff and coordinate shifts.
• Ensure excellent patient service through effective communication.
• Stay updated with healthcare regulations and ensure compliance.
• Collaborate with facility management for a safe environment.
• Verify insurance eligibility and resolve billing discrepancies.

Skills

Organizational skills

Leadership skills

Communication skills

Interpersonal skills

Education

Bachelor's degree in healthcare administration, business management, or related field

Tools

Electronic health record (EHR) systems

Job description

Position Overview

The Physical Therapy Office Administrator plays a crucial role in overseeing the daily operations and administrative functions of the healthcare facility. They are responsible for ensuring smooth operations, managing staff, coordinating patient care, and maintaining compliance with relevant regulations and policies. The role requires a combination of strong organizational, leadership, and communication skills.

Key Responsibilities

1. Administrative Management:
   • Oversee the overall administrative operations of the office, including scheduling, billing, medical records management, and inventory control.
2. Staff Management:
   • Supervise administrative staff, including front office receptionist
   • Provide guidance to the staff, fostering a positive work environment and promoting professional growth.
   • Schedule and coordinate staff shifts to ensure adequate coverage for patient care and administrative tasks.
3. Patient Care Coordination:
   • Ensure excellent patient service by maintaining effective communication channels with patients, addressing their concerns, and resolving any issues.
   • Oversee the appointment scheduling process, patient registration, and check‑in/check‑out procedures.
   • Collaborate with healthcare providers to optimize patient care delivery and facilitate the coordination of services, referrals, and follow‑up appointments.
4. Regulatory Compliance:
   • Stay updated with relevant healthcare regulations, including HIPAA, OSHA, and other legal requirements, and ensure compliance throughout the medical office.
   • Implement and enforce privacy and security measures to protect patient information and maintain confidentiality.
   • Conduct regular audits and reviews to assess compliance and identify areas for improvement.
5. Facility and Equipment Management:
   • Collaborate with facility management to maintain a clean, safe, and organized environment.
6. Medical Billing:
   • Verify insurance eligibility and coverage for patients, obtaining necessary authorizations for procedures or treatments.
   • Review and reconcile medical billing statements, identifying and resolving discrepancies or denied claims.

Qualifications and Skills

• Bachelor's degree in healthcare administration, business management, or a related field (preferred).
• Proven experience in medical office management or healthcare administration.
• Strong knowledge of healthcare regulations, insurance processes, and medical billing/coding.
• Excellent organizational, leadership, and communication skills.
• Proficiency in using electronic health record (EHR) systems and other office software.
• Ability to multitask, prioritize, and manage time effectively.
• Exceptional interpersonal skills with the ability to interact with diverse individuals, including patients, staff, and healthcare providers.

Benefits

Paid time off, Holiday Pay, 401K, Health and Dental Insurance, and HSA.