Office Manager

Podiatry Service Company LLC; Winfield (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Podiatry Service Company LLC in Illinois is seeking an experienced Office Manager to oversee daily operations of the medical office, coordinate scheduling, patient flow, and administrative processes, and support clinical staff.

The ideal candidate will have a healthcare background, strong organizational and leadership skills, proficiency with EHR systems, and a proven ability to manage billing, insurance, and HIPAA compliance while maintaining a high standard of patient service.

Qualifications

• Bachelor's degree in healthcare administration, business administration, or related field preferred.
• Proven experience in medical office management or healthcare administrative role.
• Strong understanding of medical billing, insurance, and healthcare regulations.
• Excellent communication and interpersonal skills.
• Proficiency in healthcare software and electronic health records (EHR) systems.
• Leadership and team management skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Office Operations: Manage and oversee daily operations of the medical office, including scheduling, patient flow, and administrative processes.
• Team Management: Supervise front office staff and support personnel, providing leadership, training, and support to ensure high patient service and efficiency.
• Patient Experience: Ensure patients have a positive and efficient experience from scheduling to billing.
• Appointment Scheduling: Oversee scheduling, manage calendars, and minimize wait times.
• Billing and Insurance: Coordinate billing and verify patient insurance coverage.
• Health Information Management: Maintain patient records, ensure HIPAA compliance.
• Vendor/Supplier Management: Manage relationships with medical suppliers.
• Regulatory Compliance: Ensure compliance with healthcare regulations and policies.
• Facilities Management: Maintain a clean and safe office environment.
• Technology and Equipment: Oversee medical equipment and IT support.

Skills

Office management

Healthcare administration

Leadership

Communication

Multitasking

HIPAA compliance

EHR systems

Healthcare software

Education

Bachelor's degree in healthcare administration / business administration

Tools

EHR systems

Healthcare software

Job description

We are seeking an experienced and dedicated Office Manager to join our medical office team. The Office Manager will play a crucial role in ensuring the smooth and efficient day-to-day operations of the office, with a focus on providing exceptional patient care and support to our medical staff. This role requires strong organizational skills, healthcare knowledge, and the ability to manage administrative processes in a medical setting.

Key Responsibilities:

• Office Operations: Manage and oversee the daily operations of the medical office, including scheduling, patient flow, and administrative processes.
• Team Management: Supervise front office staff and support personnel, providing leadership, training, and support to ensure a high level of patient service and operational efficiency.
• Patient Experience: Ensure that patients receive a positive and efficient experience, from appointment scheduling and check-in to follow-up and billing.
• Appointment Scheduling: Oversee appointment scheduling, manage patient calendars, and optimize scheduling to minimize wait times and maximize provider efficiency.
• Billing and Insurance: Coordinate billing and insurance processes, including verifying patient insurance coverage and resolving billing inquiries.
• Health Information Management: Maintain and manage patient medical records, ensuring compliance with privacy and confidentiality regulations.
• Vendor and Supplier Management: Establish and maintain relationships with medical suppliers, ensuring timely procurement of medical supplies and equipment.
• Regulatory Compliance: Ensure compliance with healthcare regulations and standards, including HIPAA, and oversee the implementation of policies and procedures.
• Facilities Management: Maintain a clean, organized, and safe medical office environment, ensuring compliance with healthcare safety and infection control protocols.
• Technology and Equipment: Oversee the functioning of medical equipment and technology in the office, coordinating IT support as needed.
• Other duties as assigned

Requirements

Qualifications:

• Bachelor's degree in healthcare administration, business administration, or a related field (preferred).
• Proven experience in medical office management or a similar healthcare administrative role.
• Strong understanding of medical billing, insurance, and healthcare regulations.
• Excellent communication and interpersonal skills.
• Proficiency in healthcare software and electronic health records (EHR) systems.
• Leadership and team management skills.
• Strong organizational and multitasking abilities.