Office Admin & Records Coordinator

Mass; Burncoat (MA); On-site; USD 53,000 - 71,000; Full time

Job summary

The Commonwealth of Massachusetts, Department of Developmental Services, Central Residential Services Office, seeks a Clerk IV for the Worcester location. Responsibilities include managing the reception area, answering phones, greeting visitors, and handling routine information per procedures.

The role requires filing and maintaining records, handling mail and packages, scheduling rooms and interviews, checking references, and providing clerical support with standard equipment.

Qualifications

• At least 3 years of full-time office work experience.
• MS Word, Excel, and Access proficiency.
• Ability to handle confidential information and prepare reports.

Responsibilities

• Manage and maintain the reception area.
• Answer phones, greet visitors, and provide routine information.
• File and maintain physical and electronic records.
• Receive and distribute mail, faxes, packages.
• Schedule conference rooms and interviews; check references.
• Provide clerical support and operate standard office equipment.
• Complete special projects as assigned.

Skills

Office experience

Reception duties

Phone handling

Visitor greeting

Data reporting

Education

High School diploma – commercial/business course

Massachusetts high school equivalency certificate

Secretarial school (1 year)

Secretarial school (2 year)

Tools

Microsoft Word

Excel

Access

Job description

The Commonwealth of Massachusetts, Department of Developmental Services, Central Residential Services Office, seeks a Clerk IV for the Worcester location. Responsibilities include managing the reception area, answering phones, greeting visitors, and handling routine information per procedures.

The role requires filing and maintaining records, handling mail and packages, scheduling rooms and interviews, checking references, and providing clerical support with standard equipment.