Office 365 Network Analyst: Cloud, Security & Adoption

State of North Carolina; North Carolina; On-site; USD 71,000 - 77,000; Full time

Benefits offered by this job

Health insurance options

Standard retirement plans

NC Flex program

Job summary

The North Carolina Community College System Office is seeking an Office 365 Network Analyst to join our Raleigh team. This role focuses on optimizing, securing, administering, and monitoring the Microsoft 365 connectivity and services to ensure high availability for a large educational network.

Responsibilities include configuring and maintaining the Microsoft 365 environment, implementing security measures, and providing technical support.

Qualifications

• Experience managing and maintaining Microsoft 365 enterprise environment.
• Configuration and administration of Microsoft 365.
• Experience monitoring health and performance of Microsoft 365.
• Knowledge of security best practices and compliance (DLP, MFA, conditional access).
• Training skills to optimize Microsoft 365 adoption.
• Experience providing technical support and troubleshooting.
• 1 year of Microsoft 365 management experience.
• Experience administering Meraki network infrastructure (switches, APs, firmware, firewall).
• Experience with AD, DNS, DHCP, SMTP, and SFTP.

Responsibilities

• Manage and secure Microsoft 365 enterprise environment.
• Monitor health and performance of Microsoft 365 services.
• Implement security controls (DLP, MFA, conditional access).
• Provide user support and troubleshooting for Microsoft 365 issues.

Skills

Microsoft 365 management

Meraki administration

Palo Alto firewall

Active Directory

DNS

DHCP

SMTP

SFTP

Security best practices

User support

Education

Bachelor's degree in computer science or IT related field

Associate degree in computer science or related field

GED or high school diploma with 4 years networking experience

Equivalent combination of education and experience

Tools

Meraki

Palo Alto

Microsoft 365

Active Directory

Job description

The North Carolina Community College System Office is seeking an Office 365 Network Analyst to join our Raleigh team. This role focuses on optimizing, securing, administering, and monitoring the Microsoft 365 connectivity and services to ensure high availability for a large educational network.

Responsibilities include configuring and maintaining the Microsoft 365 environment, implementing security measures, and providing technical support.