Network Engineer

State of North Carolina; North Carolina; On-site; USD 71,000 - 77,000; Full time

Benefits offered by this job

Health insurance options

Standard retirement plans

NC Flex program

Job summary

The North Carolina Community College System Office is seeking an Office 365 Network Analyst to join our Raleigh team. This role focuses on optimizing, securing, administering, and monitoring the Microsoft 365 connectivity and services to ensure high availability for a large educational network.

Responsibilities include configuring and maintaining the Microsoft 365 environment, implementing security measures, and providing technical support.

Qualifications

• Experience managing and maintaining Microsoft 365 enterprise environment.
• Configuration and administration of Microsoft 365.
• Experience monitoring health and performance of Microsoft 365.
• Knowledge of security best practices and compliance (DLP, MFA, conditional access).
• Training skills to optimize Microsoft 365 adoption.
• Experience providing technical support and troubleshooting.
• 1 year of Microsoft 365 management experience.
• Experience administering Meraki network infrastructure (switches, APs, firmware, firewall).
• Experience with AD, DNS, DHCP, SMTP, and SFTP.

Responsibilities

• Manage and secure Microsoft 365 enterprise environment.
• Monitor health and performance of Microsoft 365 services.
• Implement security controls (DLP, MFA, conditional access).
• Provide user support and troubleshooting for Microsoft 365 issues.

Skills

Microsoft 365 management

Meraki administration

Palo Alto firewall

Active Directory

DNS

DHCP

SMTP

SFTP

Security best practices

User support

Education

Bachelor's degree in computer science or IT related field

Associate degree in computer science or related field

GED or high school diploma with 4 years networking experience

Equivalent combination of education and experience

Tools

Meraki

Palo Alto

Microsoft 365

Active Directory

Job description

Agency

Community College System

Division

Technology Solutions, Distance Learning

Job Classification Title

Network Analyst I (NS)

Position Number

60088028

Grade

DT07

About Us

The North Carolina Community College System (System Office) is a statewide network of 58 public community colleges. The system enrolls over 500,000 students annually. It is the 3rd largest in the nation based on the number of colleges. It also provides data to the North Carolina Learning Object Repository by collecting, contributing, and sharing digital learning resources for use in traditional or distance learning environments. The mission of the North Carolina Community College System is to open the door to high-quality, accessible educational opportunities that minimize barriers to post-secondary education, maximize student success, develop a global, multicultural, and competent workforce, and improve the lives and wellbeing of N.C. citizens.

Description of Work

The mission of the North Carolina Community College System is to open the door to opportunity for individuals seeking to improve their lives and well-being by providing education, training, and retraining for the workforce, including basic skills and literacy education, occupational and pre-baccalaureate programs; support for economic development through services to business and industry; and services to communities and individuals which improve the quality of life.

Knowledge Skills and Abilities/Management Preferences

RECRUITMENT SALARY RANGE: $70,528-$77,126.

We are looking for a highly motivated Office 365 Network Analyst to join our team of cloud engineers, information security officers, and user support specialists. This role is responsible for optimizing, securing, administration, and monitoring the network connectivity for Microsoft 365 services. This includes ensuring smooth performance for applications included in the Office 365 Productivity Suite. This role utilizes industry’s best practices to ensure availability, accessibility, adoption, compliance, and user support.

KNOWLEDGE, SKILLS AND ABILITIES:

• Experience in managing and maintaining the Microsoft 365 enterprise environment
• Configuration and administration skills for Microsoft 365 enterprise environment
• Experience monitoring health and performance of the Microsoft 365 enterprise environment
• Knowledge of security best practices and compliance measures, for Microsoft 365 enterprise environment such as data loss prevention, multifactor authentication, and conditional access policies
• Training skills to optimize Microsoft 365 application adoption
• Experience providing technical support and troubleshooting assistance
• 1 year of experience in Microsoft 365 management
• Experience administering Meraki network infrastructure, including switch management, wireless access point deployment and support, firmware upgrades, and Palo Alto firewall administration.
• Experience with Microsoft Active Directory, DNS, DHCP, SMTP, and SFTP.

Our office is in downtown Raleigh, NC. Travel is typically limited to periodic professional knowledge/skill development and conference attendance.

MINIMUM QUALIFICATIONS: Some state job postings say you can qualify by an 'equivalent combination of education and experience.' If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details

Bachelor's degree in computer science or an IT related field from an appropriately accredited institution;

or Associate degree in computer science, or a related technical field from an appropriately accredited institution and one year of networking related experience;

or High School or General Educational Development (GED) diploma and four years of networking related experience; or an equivalent combination of education and experience.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

All System employees are valued and offered a wide variety of competitive and family-friendly benefits. The state of North Carolina provides excellent comprehensive benefits. Employees may choose to participate in health insurance options, standard and supplemental retirement plans, and the NC Flex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave, and personal observance are available to eligible employees. Some highlights include:

• The best-funded pension plan/retirement system in the nation according to Moody's Investor's Service
• Twelve (12) holidays/year
• Fourteen (14) vacation days/year which increase as the length of service increases and accumulates year-to-year
• Twelve (12) sick days/year which is cumulative indefinitely
• Longevity pays lump sum payout yearly (based on length of service beginning 10 years and up)
• 401K, 457, and 403(b) plans

Learn more about employee perks/benefits:

• Why Work For NC?
• NC OSHR: Benefits
• NC OSHR: Total Compensation Calculator

The North Carolina Community College System Office uses the Merit-Based Recruitment and Selection Plan to fill positions SUBJECT to the State Human Resources Act with the most qualified applicants. When a salary range or recruitment range is posted, the actual salary will be based on relevant competencies, knowledge, skills and abilities, internal equity, and budgetary considerations pertinent to the advertised position. All post-high school degrees must be from appropriately accredited institutions.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.