Off-Field Ops Specialist: Inventory & Athlete Experience

DICK'S Sporting Goods; Lodi (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist – Off Field Operations in Lodi, CA. You will support inventory accuracy, fulfillment, and operational execution to keep the store running smoothly and athlete-ready. This role emphasizes precision, teamwork, and customer-facing excellence.

As a Specialist, you will back the store’s critical processes, train teammates on area-specific tasks, and ensure engaged athletes and satisfied customers with every interaction.

Qualifications

• High School Diploma or Equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate information about products and assortment.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area of the store.
• Demonstrates efficiency in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged as needed.
• Upholds merchandising and presentation standards by following floor plans, signage, price changes, and replenishment standards.
• Promotes participation in company programs such as loyalty, warranty sales, and private label card enrollment.

Skills

Retail experience

Customer-facing experience

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist – Off Field Operations in Lodi, CA. You will support inventory accuracy, fulfillment, and operational execution to keep the store running smoothly and athlete-ready. This role emphasizes precision, teamwork, and customer-facing excellence.

As a Specialist, you will back the store’s critical processes, train teammates on area-specific tasks, and ensure engaged athletes and satisfied customers with every interaction.