Off-Field Operations Specialist — Athlete-Ready

DICK; Aurora (OH); On-site; USD 22,000 - 32,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to ensure inventory accuracy and seamless store execution. You will support critical processes, engage athletes with product knowledge, and help maintain an athlete-ready environment on the sales floor.

You will train team members, uphold merchandising standards, and promote participation in company programs while delivering exceptional service to athletes of all abilities.

Qualifications

• High School Diploma or Equivalent.
• 1–3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide clear, accurate information about products and assortment.
• Assists with onboarding and training of new and existing team members as subject matter expert of their area of the store.
• Demonstrates efficiency and effectiveness in process execution while maintaining an athlete-first mindset; ensures products are ready for athletes to purchase and athletes are engaged.

Skills

Customer service

Sales experience

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to ensure inventory accuracy and seamless store execution. You will support critical processes, engage athletes with product knowledge, and help maintain an athlete-ready environment on the sales floor.

You will train team members, uphold merchandising standards, and promote participation in company programs while delivering exceptional service to athletes of all abilities.