Off-Field Ops Specialist — Inventory & Athlete Experience

Dick's Sporting Goods; Chula Vista (CA); On-site; USD 27,000 - 39,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to join our store team in a role focused on delivering exceptional athlete experiences and maintaining operational excellence. You will engage customers, share product knowledge, and collaborate with teammates to ensure flawless store execution.

In this position, you will help train teammates, uphold merchandising standards, and drive participation in loyalty and payment programs to enhance customer satisfaction and store

Qualifications

• High school diploma or equivalent.
• 1-3 years of experience.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Delivers an outstanding athlete-experience by engaging customers to understand their shopping needs and provide informed product guidance.
• Assists with onboarding and training of new team members, acting as a subject matter expert in store processes.
• Maintains efficient operations by ensuring products are available and staff are engaged to meet customer needs.
• Upholds merchandising and presentation standards per floor plans and signage guidelines.
• Promotes participation in loyalty programs and payment options to enhance sales and customer satisfaction.

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to join our store team in a role focused on delivering exceptional athlete experiences and maintaining operational excellence. You will engage customers, share product knowledge, and collaborate with teammates to ensure flawless store execution.

In this position, you will help train teammates, uphold merchandising standards, and drive participation in loyalty and payment programs to enhance customer satisfaction and store