Athlete-First Operations Specialist

Dick's Sporting Goods; Sunnyvale (CA); On-site; USD 30,000 - 41,000; Full time

Job summary

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to help ensure inventory accuracy, fulfillment, and efficient store execution. You will be the go-to expert behind the scenes, supporting critical processes to keep the store athlete-ready and running smoothly.

The role emphasizes onboarding teammates, maintaining merchandising standards, and driving customer engagement through loyalty programs and services.

Qualifications

• High School Diploma or Equivalent.
• 1–3 years of experience in retail or customer-facing roles.
• Previous retail or customer-facing experience preferred.

Responsibilities

• Engage athletes to understand needs and provide product information.
• Onboard and train new team members in area processes.
• Ensure inventory accuracy and proper store execution.
• Maintain merchandising standards and price changes.
• Promote customer participation in loyalty programs and services.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is seeking a Specialist - Off Field Operations to help ensure inventory accuracy, fulfillment, and efficient store execution. You will be the go-to expert behind the scenes, supporting critical processes to keep the store athlete-ready and running smoothly.

The role emphasizes onboarding teammates, maintaining merchandising standards, and driving customer engagement through loyalty programs and services.