OES/XRF/XRD Field Service Engineer — Travel 75–100%

ThermoFisher Scientific; Auburn (AL); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Medical plan

Vision plan

PTO

Job summary

Thermo Fisher Scientific is seeking a Field Service Engineer III to independently install, maintain, and repair OES, XRF, and XRD instruments at customer sites. You will troubleshoot complex issues, perform calibrations, and ensure instrument reliability while building strong customer relationships.

You will travel across a broad territory, manage service activities, and collaborate with internal teams to improve service delivery and outcomes.

Qualifications

• 3+ years of hands-on field service or analytical instrumentation experience.
• Bachelor's degree in Science or Engineering.
• Experience troubleshooting, maintaining, or repairing complex analytical equipment.
• Experience working independently in a customer-facing service role.

Responsibilities

• Install, maintain, troubleshoot, repair, and support OES, XRF, and XRD instrumentation at customer sites.
• Diagnose and resolve complex electrical, electronic, mechanical issues using systematic methods.
• Perform preventive maintenance and calibration to ensure instrument performance.
• Communicate findings and recommendations clearly to customers and internal teams.
• Manage service activities, scheduling, travel, and customer communications.
• Maintain service documentation, parts usage, and inventory.

Skills

Troubleshooting

Electrical systems

Mechanical systems

Communication

Independent work

Time management

CRM systems

Education

Bachelor's degree in Science/Engineering

Tools

OES instruments

XRF instrumentation

XRD instrumentation

Job description

Thermo Fisher Scientific is seeking a Field Service Engineer III to independently install, maintain, and repair OES, XRF, and XRD instruments at customer sites. You will troubleshoot complex issues, perform calibrations, and ensure instrument reliability while building strong customer relationships.

You will travel across a broad territory, manage service activities, and collaborate with internal teams to improve service delivery and outcomes.