Onsite Automotive Coatings Technical Specialist

PPG Industries, Inc; Madison (AL); On-site; USD 42,000 - 65,000; Full time

Job summary

PPG Industries, Inc. is seeking a Technical Service Representative based onsite at the Mazda Toyota Manufacturing facility in Athens, Alabama.

You will deliver technical product support, troubleshoot challenges, and help customers optimize coating performance while ensuring a superior experience. You will work closely with customers, coordinate with PPG technical teams, manage inventory activities, and support process improvements.

Qualifications

• High school diploma or GED required.
• 2+ years of related experience in a manufacturing environment.
• Hands-on experience with industrial coating technologies (i.e. Electrocoat, Pretreatment, Sealer & LASD) preferred.
• Working knowledge of Microsoft Office products, including Excel.
• Thrives in a team-based environment with strong communication.
• Able to lift ~30 lbs. on a limited basis.
• Willingness to work a day shift, with occasional evenings or weekends.

Responsibilities

• Deliver exceptional customer service with product expertise and issue resolution.
• Build sales position by establishing customer relationships and addressing concerns.
• Provide resolutions to inquiries, monitor applications, and support materials orders.
• Manage daily, weekly, and monthly inventory activities for production materials.
• Conduct inventory audits with customers and suppliers to verify accuracy and support replenishment.
• Assist with customer orders and late order tracking.
• Communicate updates to internal PPG teams and account management.
• Follow safe work practices and explain technical ideas across teams.
• May support customer projects and process improvements.
• Service other PPG automotive coatings customers in surrounding areas as needed.

Skills

Customer focus

Problem solving

Teamwork

Communication

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

PPG Industries, Inc. is seeking a Technical Service Representative based onsite at the Mazda Toyota Manufacturing facility in Athens, Alabama.

You will deliver technical product support, troubleshoot challenges, and help customers optimize coating performance while ensuring a superior experience. You will work closely with customers, coordinate with PPG technical teams, manage inventory activities, and support process improvements.