OD Tech & Patient Experience Specialist

Visionworks of America, Inc.; Fern Creek (KY); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more

Job summary

Visionworks OD Tech/Optometric Assistant opportunity in Fern Creek, KY. This full-time position focuses on guiding patients through eye health testing, selecting eyewear, and supporting vision care services with a friendly, human touch.

You will manage patient records, coordinate with the optometrist, assist on the sales floor, and help maintain a welcoming store environment. Requires HS diploma or GED; pay ranges from $10.64 to $14.10 per hour with benefits and growth opportunities.

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing
• Introduce patient to OD and provide OD with important patient information
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs
• Will open/close the store/office to support business as needed

Education

HS diploma, GED or equivalent related job experience

Job description

Visionworks OD Tech/Optometric Assistant opportunity in Fern Creek, KY. This full-time position focuses on guiding patients through eye health testing, selecting eyewear, and supporting vision care services with a friendly, human touch.

You will manage patient records, coordinate with the optometrist, assist on the sales floor, and help maintain a welcoming store environment. Requires HS diploma or GED; pay ranges from $10.64 to $14.10 per hour with benefits and growth opportunities.