OD Tech & Patient Care Specialist (Vision Care)

Visionworks of America; Ashland (KY); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Vision coverage

Parental leave

Bereavement leave

401(k) savings plan

Paid time off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking an OD Tech/Optometric Assistant in Ashland, KY for a full-time role with an hourly pay of $12–$13.50. You will be the friendly face guiding patients through their eye care journey and assisting the exam process.

You will handle preliminary testing, patient records, and help transition patients from doctor to sales floor while supporting store operations and guest experience.

Qualifications

• HS diploma, GED or equivalent related job experience.
• Related customer or patient experience preferred, but not necessary.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Will open/close the store/office to support business as needed.

Skills

Related customer service

HS diploma

Education

HS diploma or GED

Job description

Visionworks is seeking an OD Tech/Optometric Assistant in Ashland, KY for a full-time role with an hourly pay of $12–$13.50. You will be the friendly face guiding patients through their eye care journey and assisting the exam process.

You will handle preliminary testing, patient records, and help transition patients from doctor to sales floor while supporting store operations and guest experience.