Vision Care Concierge & OD Tech (Full-Time)

Colonial Group; Louisville (KY); Hybrid; USD 15,000 - 19,000; Full time

Benefits offered by this job

Vision Coverage

Paid Parental Leave

Bereavement Leave

401(k) Savings Plan

Paid Time Off

Milestone anniversary awards

Medical, Dental for Full Timers

Job summary

Visionworks is seeking an OD Tech/Optometric Assistant in Kentucky to be the friendly face guiding patients through eye health steps and the Visionworks experience. You will assist with preliminary testing, patient records, and coordinating transitions from exam to sales while delivering approachable, human service.

You will help educate patients, support exam lane operations, and maintain a welcoming store environment with attention to detail and strong communication with the OD, staff, and

Qualifications

• Related customer or patient experience preferred, but not necessary.
• HS diploma, GED or equivalent related job experience.

Responsibilities

• Maintain complete and accurate patient records before conducing preliminary testing.
• Introduce patient to OD and provide OD with important patient information.
• Transition patient from doctor to sales floor and provide associates necessary information to educate and recommend products and services that meet their eye care needs.
• Execute day-to-day operational activities to support the store's exam lane maintenance and patient experience goals including: restocking inventory, cleaning equipment, and answering phones to meet additional patient needs.
• Will open/close the store/office to support business as needed.

Skills

Customer experience

Great communication

Education

HS diploma

Job description

Visionworks is seeking an OD Tech/Optometric Assistant in Kentucky to be the friendly face guiding patients through eye health steps and the Visionworks experience. You will assist with preliminary testing, patient records, and coordinating transitions from exam to sales while delivering approachable, human service.

You will help educate patients, support exam lane operations, and maintain a welcoming store environment with attention to detail and strong communication with the OD, staff, and