OCR Document Management & Intake Analyst

Chickasaw Nation Industries, Inc.; Washington (District of Columbia); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

STD/LTD

Legal Aid Program

PTO

Training and Development

Job summary

Chickasaw Nation Industries, Inc. in Washington, DC is seeking a Document Management Analyst to support the OCR within HHS, performing intake processing, routine admin tasks, and file management in a federal contractor environment.

The role emphasizes handling complaints via mail, fax, or email, using Word and Excel, and maintaining compliance with applicable policies while contributing to OCR’s mission and ensuring timely, accurate documentation.

Qualifications

• Associate's degree or specialized experience equivalent to GS-5 level or higher in the Federal Government.
• Experience with intake for complaints and general administrative tasks is preferred.
• U.S. citizenship is required to access classified information.

Responsibilities

• Provides general administrative support to OCR within HHS OCR program.
• Conducts intake processing for complaints received via mail, fax, or email, including printing and mailing complaint packages.
• Performs routine office functions with minimal supervision and uses Microsoft Word and Excel.
• Participates in receipt and triage of new complaints ensuring compliance with applicable policies.

Skills

Administrative support

Communication

Data entry

Education

Associate's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Chickasaw Nation Industries, Inc. in Washington, DC is seeking a Document Management Analyst to support the OCR within HHS, performing intake processing, routine admin tasks, and file management in a federal contractor environment.

The role emphasizes handling complaints via mail, fax, or email, using Word and Excel, and maintaining compliance with applicable policies while contributing to OCR’s mission and ensuring timely, accurate documentation.