Document Management Analyst

Chickasaw Nation Industries, Inc.; Washington (District of Columbia); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Life Insurance

STD/LTD

Legal Aid Program

PTO

Training and Development

Job summary

Chickasaw Nation Industries, Inc. in Washington, DC is seeking a Document Management Analyst to support the OCR within HHS, performing intake processing, routine admin tasks, and file management in a federal contractor environment.

The role emphasizes handling complaints via mail, fax, or email, using Word and Excel, and maintaining compliance with applicable policies while contributing to OCR’s mission and ensuring timely, accurate documentation.

Qualifications

• Associate's degree or specialized experience equivalent to GS-5 level or higher in the Federal Government.
• Experience with intake for complaints and general administrative tasks is preferred.
• U.S. citizenship is required to access classified information.

Responsibilities

• Provides general administrative support to OCR within HHS OCR program.
• Conducts intake processing for complaints received via mail, fax, or email, including printing and mailing complaint packages.
• Performs routine office functions with minimal supervision and uses Microsoft Word and Excel.
• Participates in receipt and triage of new complaints ensuring compliance with applicable policies.

Skills

Administrative support

Communication

Data entry

Education

Associate's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Summary

Document Management Analyst will support the Health and Human Services (HHS), Office for Civil Rights (OCR) as an integral contributor to the success and performance of OCR and further OCR’s mission as described above thru various mission support activities.

Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long‑term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental – Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.

As a federal contractor, CNI is a drug‑free workplace and adheres to the Federal Controlled Substance Act.

Essential Requirements

The ability to obtain, maintain, and access classified information at the T4 Public Trust level, which requires U.S. Citizenship.

Key Duties And Responsibilities

• Provides general administrative support to OCR.
• Conducts administrative tasks associated with intake for complaints received via mail, fax, or email, including assisting with printing and mailing OCR complaint packages and closure letters.
• Conducts routine office functions with minimal direction and has experience with a variety of computer applications, including Microsoft Word and Excel.
• Participates in the receipt and triage of new complaints ensuring all applicable policies and rules are followed.

Education / Experience

Minimum educational experience is an Associate’s degree from an accredited college/university or specialized experience equivalent to the GS-5 level or higher in the Federal Government.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 40 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.

EOE including Disability/Vet

The estimated pay range for this role is $21 to $23 per hour, with the final offer contingent on location, skillset, and experience.

CNI Offers a Comprehensive Benefits Package That Includes

• Medical
• Dental
• Vision
• 401(k)
• Family Planning/Fertility Assistance
• STD/LTD/Basic Life/AD&D
• Legal-Aid Program
• Employee Assistance Program (EAP)
• Paid Time Off (PTO) – (11) Federal Holidays
• Training and Development Opportunities

• Please note, that this position is contingent upon the award or funding. The essential duties, experience, education requirements, and salary are subject to change.*

Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).