OCM Specialist - ONSITE (Must reside in Austin, TX)

Chandra Technologies, Inc; Austin (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

Chandra Technologies, Inc. is seeking an OCM Specialist to lead organizational change initiatives within Austin-area teams. This role focuses on adoption strategy, readiness assessment, and sustaining benefits from new IT projects.

You will collaborate with project managers, IT partners, and business clients to develop change management plans, deliverables, and communications that enable end-user adoption and measurable outcomes. Strong written and verbal skills are essential.

Qualifications

• Bachelor's degree in Information Technology, Business Administration, Communications, or related field.
• Experience writing and communicating technical changes to non-technical users.
• Ability to develop and maintain change management deliverables with stakeholder engagement.
• Strong written and verbal communication skills.
• Experience collaborating with project managers and IT partners.
• Experience on large efforts with Agency-wide impact.

Responsibilities

• Schedule, plan and execute project-level change adoption strategies, including measurement of readiness and long-term sustainability.
• Work with project managers, business relationship managers, and IT partners to drive adoption of new technology.
• Develop and implement change management plans and related deliverables.
• Create and maintain communications plans and materials for diverse audiences.
• Provide coaching and guidance to teams to improve cross-functional coordination.
• Develop content for dissemination to non-technical users.

Skills

PROSCI

Stakeholder Analysis

Change Impact Analysis

Communications Assessments

Coaching & Guidance

Written Communication

Cross-functional Coordination

End-user Adoption

Relationship Building

Project Collaboration

Education

Bachelor's degree in IT/Business/Communications/OCM

Job description

Job Description

• Crop to Crop resumes are accepted

Location Requirement

This position requires an onsite presence 4 to 5 days per week. Candidates must reside in the Austin area and be authorized to work in the United States.

The primary role and responsibility of the OCM Specialist is to schedule, plan and execute project-level change adoption strategies, including the measurement of change readiness and long-term sustainability.

The OCM Specialist works closely with project managers, business relationship managers, and other technology partners (DBAs, SAs, etc.) to successfully drive the adoption of new technology. Develops and implements change management plans and all related deliverables.

Experience in being a team player in organizational change management processes and strong written and verbal communication skills.

Required Skills

• Working knowledge of OCM methodologies such as PROSCI which includes development of such deliverables as Stakeholder Analysis, Change Impact Analysis and Communications Assessments.
• In addition to analysis, assessments and change strategies and plans, the resource will have experience developing work products that support the change management plans. Execution of plans and work products is expected with stakeholder engagement and end-user adoption critical to success and measured through metrics and reporting (created by the OCM Analyst).
• Provides project teams with coaching and guidance based on industry best practices to improve cross-functional coordination and communication during project execution.
• Experience working with and reach all levels of employees.
• Experience on large efforts with Agency-wide impact.
• Develops content for dissemination to non-technical users. Ability to write and communicate technical changes to users in non-technical terms. Exceptional verbal and written communication skills.
• Supports the development and maintenance of relationships within ITD and across the agency. Develops and executes communications plans to communicate project work, priorities, and impacts across the agency in an effort to provide transparency into ITD projects.
• Provides project teams and users with documentation based on industry best practices to improve understanding of technical changes
• Contributes to an inclusive environment that values differences by building and maintaining collaborative relationships with team members, peers, and ITD leaders. Actively embodies ITD values and behaviors including accountability, ethics, and best-in-class customer service. Contributes to a culture of trust and transparency by sharing information broadly, openly, and deliberately.
• Supports the vision for Engagement, Culture, and Communications. Works closely with team members and management to implement and support effective solutions for change management Maintains currency with technology, standards, and best practices. Supports process improvement efforts within the team and across ITD.

Desired Skills

• Bachelors degree in Information Technology, Business Administration, Communications, Organizational Change Management or related field.
• Marketing and/or corporate communications experience.
• Graphic design or visual representation of content to convey messaging