OCM - Change Management Lead

Kforce Inc; Seattle (WA); On-site; USD 130,000 - 180,000; Full time

Job summary

Kforce Inc. seeks an experienced Organizational Change Management (OCM) leader to guide the SAP implementation.

You will define the program's change, communications, and training approach, and lead stakeholder assessments and change impact analyses to anticipate how future-state processes affect teams and end users. Collaborate with the Program Delivery Director and functional leads to document change impacts, develop interview questions, create engagement materials, and drive readiness for the

Qualifications

• Bachelor's degree required.
• 8+ years of relevant experience.
• Experience with large-scale SAP implementations or transformations.
• Strong stakeholder engagement and stakeholder management skills.
• Experience conducting change impact assessments.
• Experience developing and executing communications strategies.
• Experience conducting stakeholder interviews and assessments.
• Ability to translate system and process changes into clear business and end-user impacts.
• Experience partnering with functional, technical, and program leadership teams.
• Strong written and verbal communication skills.
• Experience supporting organizational readiness and adoption initiatives.
• English proficiency.
• Must be able to work on-site in Seattle, WA, Monday through Friday, 8:00 AM-5:00 PM.

Responsibilities

• Develop and lead the overall Organizational Change Management (OCM) strategy for the SAP implementation.
• Define the program's change, communication, and training approach.
• Conduct stakeholder assessments and change impact analyses to identify how future-state processes will affect impacted teams and end users.
• Develop stakeholder interview questions and facilitate interviews with key business stakeholders.
• Identify and maintain impacted stakeholder and end-user groups for program communications.
• Create clear communications and engagement materials aligned with established branding and communication standards.
• Develop and maintain the communications and stakeholder engagement strategy.
• Partner with the Program Delivery Director and functional and enabling workstream leads to identify and document organizational change impacts.
• Ensure change impacts are captured as design decisions and documentation are finalized.
• Coordinate stakeholder access, interviews, and engagement activities throughout the design phase.
• Support overall organizational readiness for the transition to SAP.

Skills

Organizational Change Management

Stakeholder engagement

Change impact analysis

Communications strategy

Stakeholder interviews

Cross-functional collaboration

Written and verbal communication

Education

Bachelor's degree

Job description

Responsibilities

• Develop and lead the overall Organizational Change Management (OCM) strategy for the SAP implementation
• Define the program's change, communication, and training approach
• Conduct stakeholder assessments and change impact analyses to identify how future-state processes will affect impacted teams and end users
• Develop stakeholder interview questions and facilitate interviews with key business stakeholders
• Identify and maintain impacted stakeholder and end-user groups for program communications
• Create clear communications and engagement materials aligned with established branding and communication standards
• Develop and maintain the communications and stakeholder engagement strategy
• Partner with the Program Delivery Director and functional and enabling workstream leads to identify and document organizational change impacts
• Ensure change impacts are captured as design decisions and documentation are finalized
• Coordinate stakeholder access, interviews, and engagement activities throughout the design phase
• Support overall organizational readiness for the transition to SAP

Requirements

• Bachelor's degree
• 8+ years of relevant experience
• Strong Organizational Change Management (OCM) experience
• Experience supporting large-scale SAP implementations or transformations
• Strong stakeholder engagement and stakeholder management skills
• Experience conducting change impact assessments
• Experience developing and executing communications strategies
• Experience conducting stakeholder interviews and assessments
• Ability to translate system and process changes into clear business and end-user impacts
• Experience partnering with functional, technical, and program leadership teams
• Strong written and verbal communication skills
• Experience supporting organizational readiness and adoption initiatives
• English proficiency
• Must be able to work on-site in Seattle, WA, Monday through Friday, 8:00 AM-5:00 PM

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.