Oceanfront Concierge for Memorable Guest Experiences

Davidson Hospitality Group; Miami (FL); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

Job summary

Davidson Hotel Group's Cadillac Hotel & Beach Club in Mid-Beach, Miami is seeking a Concierge to deliver exceptional guest service. You will assist guests with reservations, transportation, and local attraction recommendations while acting as a trusted resource for a memorable stay.

The ideal candidate has hospitality experience and excellent communication, with flexibility to work weekends/holidays. This role is based on-site near the beach, offering a vibrant, guest-focused environment.

Qualifications

• Previous experience in a customer service or hospitality role.
• Excellent communication, problem-solving, and interpersonal skills.
• Knowledge of local attractions, restaurants, and transportation options.
• Ability to multitask and prioritize guest requests.
• Proficient in Microsoft Office and reservation systems.
• Ability to work flexible hours including weekends and holidays.
• Bilingual skills are a plus.

Responsibilities

• Assist guests with restaurant reservations.
• Arrange transportation for guests.
• Provide recommendations for local attractions.
• Serve as a knowledgeable resource to enhance guest experience.

Skills

Customer service

Communication skills

Problem-solving

Interpersonal skills

Knowledge of local attractions

Multitasking

Microsoft Office

Reservation systems

Flexible hours

Bilingual (nice to have)

Tools

Reservation systems

Microsoft Office

Job description

Davidson Hotel Group's Cadillac Hotel & Beach Club in Mid-Beach, Miami is seeking a Concierge to deliver exceptional guest service. You will assist guests with reservations, transportation, and local attraction recommendations while acting as a trusted resource for a memorable stay.

The ideal candidate has hospitality experience and excellent communication, with flexibility to work weekends/holidays. This role is based on-site near the beach, offering a vibrant, guest-focused environment.