Ocean Import Specialist — Detail-Driven Logistics

Kelly Services; Torrance (CA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Telemedicine

Life insurance

Retirement savings plan

Holiday pay

Transit benefits

Paid sick leave

Job summary

Kelly Services in Torrance, CA is seeking an Ocean Import Coordinator to support ocean shipments from origin offices to customers. The role emphasizes accurate coordination, proactive communication with internal teams, and ensuring shipments move on schedule.

This temp-to-hire position offers development opportunities in a fast-paced logistics environment. Responsibilities include reviewing documents, verifying fees, monitoring progress, and resolving issues with customers and processing teams.

Qualifications

• Strong attention to detail and organizational skills.
• Clear communication and customer-service skills.
• Dependable, punctual, and trustworthy.
• Professional and respectful when working with customers and colleagues.
• Able to work effectively in a fast-paced environment.
• Previous experience in ocean freight, imports, or logistics is preferred.

Responsibilities

• Confirm shipment details with origin offices to initiate shipments.
• Receive and review customer orders and shipping documents, including SLI, EIN, and credit applications.
• Verify fees, customer profiles, SOPs, and shipping rates against quotes and customer instructions.
• Monitor shipment progress, review pre-alerts, and share handling instructions with operations.
• Coordinate shipment details and resolve questions or exceptions with customers and document-processing teams.
• Identify shipment issues, communicate them to the appropriate parties, and follow through toward resolution.
• Keep customers informed about shipment status, delays, and exceptions.

Skills

Attention to detail

Clear communication

Dependable

Professional

Fast-paced environment

Ocean freight experience

Job description

Kelly Services in Torrance, CA is seeking an Ocean Import Coordinator to support ocean shipments from origin offices to customers. The role emphasizes accurate coordination, proactive communication with internal teams, and ensuring shipments move on schedule.

This temp-to-hire position offers development opportunities in a fast-paced logistics environment. Responsibilities include reviewing documents, verifying fees, monitoring progress, and resolving issues with customers and processing teams.