Ocean Import Specialist | Global Logistics Career Growth

DHL Global Forwarding; Torrance (CA); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

Competitive base salary

401(k) matching

Stock Purchase Plan

Medical coverage

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding in Torrance, CA is seeking an Ocean Import Specialist with strong communication and customer service skills. You will confirm shipment information, review documents, and liaise between customers and operations to ensure accurate movement of freight by ocean.

The role requires ability to multi-task and meet deadlines in a fast-paced office. Applicants should have 2+ years of Ocean Imports experience, knowledge of ocean import regulations, and proficiency in Excel, Word, and

Qualifications

• Minimum 2 years Ocean Imports experience in the freight forwarding or International Supply Chain industry.
• Strong Understanding of Ocean Import regulations and documents.
• Knowledge of Inco Terms a plus
• Ability to work in a fast-paced and deadline-driven office environment
• Ability to multi-task, prioritize, and manage time effectively
• Exceptional customer service and follow up skills
• Strong computer skills (Excel, Word, PowerPoint)
• Cargo Wise systems knowledge is a plus
• Hazmat certification is a plus
• Bachelor's degree preferred or higher

Responsibilities

• Confirm all shipment information with origin to initiate shipment Receive and validate customers order including shipping documents, SLI, EIN, credit application
• Review/update; verify fees, customer profile, SOP, and rates per quote or customer SOP/work instructions
• Verify shipment status, review pre-alert and verify shipment handling instructions to operations
• Serve as a liaison between Document Processing Agent and the Customer regarding shipment details and/or exception
• Communicate and resolve problems that arise in the movement of product
• Communicate exceptions and shipment status with Customer

Skills

Ocean Imports

Customer service

Time management

Multitasking

Attention to detail

Communication

Education

Bachelor's degree preferred

High school diploma or GED required

Tools

Cargo Wise

Excel

Word

PowerPoint

Job description

DHL Global Forwarding in Torrance, CA is seeking an Ocean Import Specialist with strong communication and customer service skills. You will confirm shipment information, review documents, and liaise between customers and operations to ensure accurate movement of freight by ocean.

The role requires ability to multi-task and meet deadlines in a fast-paced office. Applicants should have 2+ years of Ocean Imports experience, knowledge of ocean import regulations, and proficiency in Excel, Word, and