Ocean Import Specialist - Fast-Paced Global Logistics

DHL; Torrance (CA); On-site; USD 26,000 - 35,000; Full time

Benefits offered by this job

401(k) Match

Stock Purchase Plan

Medical

Vision

Dental

Paid Time Off

Job summary

DHL Global Forwarding in Torrance, CA is seeking an Ocean Import Specialist to ensure accurate and timely freight movement. You will verify documents, communicate with customers, and coordinate with operations to resolve issues.

Ideal candidates have at least 2 years in ocean imports, knowledge of Incoterms, and strong MS Office skills; CargoWise and hazmat certification are a plus. This is an on-site role with a competitive benefits package.

Qualifications

• Minimum 2 years Ocean Imports experience in freight forwarding or International Supply Chain.
• Strong understanding of Ocean Import regulations and documents.
• Knowledge of Incoterms is a plus.
• Ability to work in a fast-paced, deadline-driven office environment.
• Excellent customer service and follow-up skills.
• Proficient with Excel, Word, and PowerPoint; CargoWise knowledge is a plus.

Responsibilities

• Confirm shipment information with origin to initiate shipment and collect documents.
• Review and verify fees, customer profile, SOP, and rates per quote/instructions.
• Verify shipment status and pre-alerts; communicate handling instructions to operations.
• Serve as liaison between Document Processing Agent and Customer on details/exception.
• Communicate and resolve problems in movement of product.
• Provide shipment status updates and address customer inquiries.

Skills

Ocean imports experience

Regulations knowledge

Inco Terms familiarity

Customer service

Multitasking & time management

MS Office (Excel, Word, PowerPoint)

CargoWise systems knowledge

Hazmat certification

Education

Bachelor’s degree preferred

High school diploma or GED required

Tools

CargoWise

Job description

DHL Global Forwarding in Torrance, CA is seeking an Ocean Import Specialist to ensure accurate and timely freight movement. You will verify documents, communicate with customers, and coordinate with operations to resolve issues.

Ideal candidates have at least 2 years in ocean imports, knowledge of Incoterms, and strong MS Office skills; CargoWise and hazmat certification are a plus. This is an on-site role with a competitive benefits package.