Ocean Import/Export Specialist — Project Cargo RO/RO Expert

ARI Shipping Corp.; Inwood (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

401(k)

Paid time off and holidays

Job summary

ARI Shipping Corp. is seeking an experienced Ocean Import/Export Coordinator to join our ocean operations team.

This hands-on role manages international shipments from origin to delivery, handling RO/RO, breakbulk, and project cargo with a focus on accuracy and customer service. You will coordinate with carriers, terminals, agents, and customers, prepare documentation, book carriers, and monitor schedules and releases while ensuring compliance and timely invoicing.

Qualifications

• Prior international freight forwarding operations experience.
• Strong ocean export operations experience.
• Hands-on RO/RO (Roll-on/Roll-off) experience.
• Experience beyond standard FCL/containerized freight.
• Experience with project, breakbulk, heavy equipment, machinery, or other specialized cargo.
• Ability to independently manage international shipments and operational files A-to-Z.
• Strong organization and attention to detail.
• Proven ability to troubleshoot shipment issues and take ownership through resolution.
• Ability to communicate effectively with customers, carriers, vendors, overseas agents, and internal team members.

Responsibilities

• Coordinate international ocean export and import shipments from origin through final delivery.
• Manage RO/RO, breakbulk, project cargo, heavy equipment, machinery, and containerized shipments.
• Coordinate cargo movement with ocean carriers, truckers, terminals, warehouses, overseas agents, vendors, and customers.
• Prepare, review, and maintain accurate international shipping documentation.
• Make carrier bookings and monitor cargo movement, schedules, deadlines, and releases.
• Coordinate export customs clearance and related documentation.
• Serve as the dedicated point of contact for assigned customers.
• Provide proactive shipment updates and responsive, high-touch customer service.
• Troubleshoot documentation, transportation, carrier, customs, terminal, and delivery issues.
• Review and approve vendor bills for accuracy.
• Monitor shipment accruals, costs, customer billing, and other file-level financial details.
• Ensure required customer payments are received before cargo is released.
• Maintain organized and accurate shipment files from start to finish.
• Build strong, long-term relationships with assigned customers.

Skills

Ocean export

RO/RO

Project cargo

Documentation

Customer service

Shipment coordination

Job description

ARI Shipping Corp. is seeking an experienced Ocean Import/Export Coordinator to join our ocean operations team.

This hands-on role manages international shipments from origin to delivery, handling RO/RO, breakbulk, and project cargo with a focus on accuracy and customer service. You will coordinate with carriers, terminals, agents, and customers, prepare documentation, book carriers, and monitor schedules and releases while ensuring compliance and timely invoicing.