Remote Ocean Import Specialist - Track Shipments

OL International Holdings; New York (NY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

Life and AD&D insurance

Disability insurance (short and long)

Paid vacation and sick leave

401k match

Wellness programs (Calm app & fitness)

Company holidays

Job summary

OL-USA LLC is seeking an Import Operations Specialist to coordinate international shipments from origin to destination in a remote setup within the USA. You will manage bookings, routes, delivery, and billing while fostering strong client relationships.

Ideal candidates have 3+ years in ocean import, strong communication, and proficiency with Microsoft Office. Responsibilities include tracking shipments, freight rate assessments, and ensuring on-time execution with carriers and customers.

Qualifications

• 3+ years of ocean import experience; Air import experience preferred.
• Proficient with Microsoft Office (Word, Excel, Outlook).
• Strong written and verbal communication with clients, sales and pricing teams.
• Experience with logistics scheduling, trucking coordination, planning, customer service, and freight management.
• Highly organized with attention to detail and ability to manage multiple tasks.
• Self-driven with willingness to learn
• Knowledge of quoting/pricing import shipments and profitability margins

Responsibilities

• Track and trace ocean, rail, trucking, and air shipments daily.
• Coordinate with approved freight forwarders, steamship lines, airlines, and trucking carriers to determine availability and freight rates.
• Update sales team with container delivery status.
• Ensure timely pick-up of cargo.
• Dispatch notifications to network and carriers.
• Collaborate with customers, carriers, and warehouses to resolve shipment issues.
• Provide timely shipment updates to internal and external stakeholders.
• Forward completed shipment details to colleagues and customers.
• Identify gaps and help establish controls to avoid compliance issues.
• Reconcile billing, documentation, and close out shipments as needed

Skills

Ocean import experience

Air import experience

Microsoft Office

Communication skills

Logistics scheduling

Customer service

Organization and detail orientation

Self-driven

Import pricing knowledge

Tools

Microsoft Excel

Outlook

Job description

OL-USA LLC is seeking an Import Operations Specialist to coordinate international shipments from origin to destination in a remote setup within the USA. You will manage bookings, routes, delivery, and billing while fostering strong client relationships.

Ideal candidates have 3+ years in ocean import, strong communication, and proficiency with Microsoft Office. Responsibilities include tracking shipments, freight rate assessments, and ensuring on-time execution with carriers and customers.