Ocean Import Coordinator

OEC GROUP; Santa Ana (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Hybrid work schedule

Laptop provided by OEC Group

10 days PTO (Paid Time Off)

Health Insurance (full coverage)

401K with 3% match

Annual performance bonus

Job summary

OEC Group is seeking an Ocean Import Coordinator in Santa Ana, CA. You will coordinate day-to-day import shipments, process documentation, and report shipment statuses to carriers, customers, and warehouses. A strong focus on accuracy and timely communication is essential.

Requirements include at least 1 year in ocean import/export operations, experience with CargoWise One, and proficiency in MS Office. Bilingual English/Mandarin is a plus but not required.

Qualifications

• Minimum 1 year experience in ocean import/export operations in freight forwarding.
• Proficiency with CargoWise One and Microsoft Office.
• Clear and effective communication skills; data entry accuracy.

Responsibilities

• Manage electronic files (Arrival Notice, 7501, BOL issuance, etc.).
• Track and update ocean import containers/shipments in CargoWise One.
• Communicate delays or documentation issues to clients and overseas agents.
• Resolve issues between customers, carriers, and vendors.

Skills

Data entry

MS Office

Communication

Bilingual EN/Mandarin

Education

Associate degree or higher

Tools

CargoWise One

Job description

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Established in 1981, Orient Express Container (OEC)Group is one of thetop freight forwarders in thetransportation industry. We provide freight transportation, logistics, and information services to over 50,000 customers through a network of global offices. Our employees recognize the impact we makein theglobal supply chain through stayingon top of the ever-changing logistics industry with the goal of delivering quality information and services to our clients.

As an Ocean ImportCoordinator, you willcoordinateday-to-day import shipments, processimport documentation, and report shipment statuses to respective parties.You will be a partner in our Ocean Import department developing and maintaining good relationships with carriers, truckers, customers, and warehouses.

Requirements:

• Minimum 1 years’ experience in the freight forwarding industry handling ocean import or export operations is required.
• Previous experience using the ERP system, CargoWise One, is preferred.
• Proficiency with Microsoft Office including Outlook, Teams, Word, and Excel.
• Proven abilityto handle high volumes of data entry.
• Clear and effective communication skills.
• Bilingual in English and Mandarin is a plus but not required.

Responsibilities:

• Electronic file management (Arrival Notice generating, 7501, BOL issuing, etc.).
• Track, trace, and update ocean import containers/shipments in CargoWise One, coordinating with internal and external partners as needed.
• Communicate shipment delays or documentation issues to clientsand overseas agents.
• Problemresolution between customers, carriers, and vendors.
• Trace rail shipments to provide final ETAupdates and pickup numbers to clients.
• AWS shipment tracing to provide courtesy last free day notice.

Salary:

• $22-$28/hour dependent on transferable experienceand education level.

Benefits:

• Hybrid work schedule (1-day a week working from home); laptop provided by OEC Group.
• 10-days PTO (Paid Time Off), Employee Appreciation Days, Paid Holidays, Sick/Flextime.
• Full Health Insurancecoverage includingmedical, dental, vision, term life, and accident insurance.
• 401K retirement planwith 3% company match.
• Discounted pet insurance - woof! woof! meow!
• Annual performance bonusand mid-year reviews for salary increases.

Education:

• Associate degree or higher is preferred.

OEC Group is an Equal Opportunity Employer