Ocean Freight Operations Specialist I

Ait-Worldwide-Logistics; Humble (TX); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Paid parental leave

Tuition reimbursement

Paid time off

Job summary

AIT Worldwide Logistics is seeking an Ocean Operations Agent I in Humble, TX to coordinate daily ocean import/export shipments from the USA. You will handle data entry in CargoWise, schedule pickups, bookings, and monitor milestones to keep shipments on track.

Join a collaborative team that values problem solving, accuracy, and customer service excellence. This entry-level role offers growth opportunities within a global logistics network and competitive benefits.

Qualifications

• Team player who works well with others
• Strong work ethic with ownership and accountability
• Growth mindset with willingness to learn and adapt
• Customer service focus across internal and external customers

Responsibilities

• Coordinate day-to-day ocean import and export operations
• Prepare profitable quotations and ensure detailed documentation
• Complete shipment processing in CargoWise including AES, bookings, routing and milestones
• Track shipments and communicate delays or problems to customers and stakeholders
• Coordinate with cartage agents and international partners for delivery and recovery schedules
• Ensure shipments are billed per company guidelines and timelines
• Support sales teams with issue resolution and communications

Skills

Team player

Strong work ethic

Growth mindset

Customer service focus

Education

High school diploma or equivalent

Tools

CargoWise

Job description

AIT Worldwide Logistics is seeking an Ocean Operations Agent I in Humble, TX to coordinate daily ocean import/export shipments from the USA. You will handle data entry in CargoWise, schedule pickups, bookings, and monitor milestones to keep shipments on track.

Join a collaborative team that values problem solving, accuracy, and customer service excellence. This entry-level role offers growth opportunities within a global logistics network and competitive benefits.