Ocean Export Customer Service — Growth in Global Logistics

Expeditors International; Seattle (WA); Remote; USD 55,000 - 70,000; Full time

Benefits offered by this job

Health Plan: Medical

Employee Stock Purchase Plan

Training and Personnel Development

Job summary

Expeditors International of Washington, Inc. in Seattle seeks an Ocean Export Associate to ensure timely movement of freight and accurate information flow within the Ocean Export Department, delivering exceptional customer service.

The role requires at least 1 year of Ocean Export experience in a freight forwarding company, the ability to work under pressure, strong attention to detail, and solid organizational skills with intermediate to advanced English communication.

Qualifications

• At least 1 year of Ocean Export experience within a Freight Forwarding company.
• Ability to work under pressure and adapt to changes.
• High level of attention to detail and strong organizational skills.
• Intermediate to advanced English communication (spoken).

Responsibilities

• Ensure smooth and timely freight process flow in Ocean Export.
• Enter data accurately into the operational system.
• Track and Trace Ocean Export files and reporting.
• Maintain compliance with internal and government regulations.
• Communicate with internal and external customers and escalate issues as needed.
• Update and follow customers' standard operating procedures.

Skills

Ocean Export experience

Data entry

Attention to detail

Organizational skills

English communication

Job description

Expeditors International of Washington, Inc. in Seattle seeks an Ocean Export Associate to ensure timely movement of freight and accurate information flow within the Ocean Export Department, delivering exceptional customer service.

The role requires at least 1 year of Ocean Export experience in a freight forwarding company, the ability to work under pressure, strong attention to detail, and solid organizational skills with intermediate to advanced English communication.