Ocean Export Specialist: Tech-Driven Logistics & Service

Expeditors; Brisbane (CA); Presencial; USD 33.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Vacation

Holidays

Flexible Days

Paid Sick Time

401(k) with employer match

Employee Stock Purchase Plan

Health Savings Account

Descripción de la vacante

Expeditors is seeking a detail-oriented professional for the Ocean Export Department to ensure timely shipment processing and accurate data handling. You will track shipments, communicate with customers, and ensure billing accuracy while upholding SOPs and KPIs.

Local candidates in the United States with strong organizational and analytical skills will thrive in a role that emphasizes cross-functional collaboration, adherence to policies, and continual process improvement.

Formación

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Pro-active, strong organizational skills.

Responsabilidades

• Ensure smooth and timely shipment process flow.
• Ensure accurate and timely data entry into our operational system based on defined metrics.
• Track and trace shipments.
• Provide proactive and clear communication to internal and external customers.
• Ensure accurate and timely client billing, including dispute resolution.
• Understand customer expectation to ensure all the elements of the SOP and KPI’s are met.
• Ensure compliance to company policies and external regulations.
• Complete cross training in order to support team coverage.
• Professionally represent Expeditors to our customers, service providers, and government agencies.
• Continually identify areas to improve efficiency.
• Embrace and adopt technology to optimize their ability to complete their work.
• Achieve standard of 52 hours training per year, including all mandatory trainings.
• Drive and develop customer relationship in order to exceed their expectations.
• Have a sense of urgency, be willing to help by offering solutions.

Conocimientos

Analytical thinking

Excellent communication

Problem solving

Stakeholder management

Organizational skills

Proactive

Herramientas

Power Automate

Microsoft Copilot

M365 technologies

Descripción del empleo

Expeditors is seeking a detail-oriented professional for the Ocean Export Department to ensure timely shipment processing and accurate data handling. You will track shipments, communicate with customers, and ensure billing accuracy while upholding SOPs and KPIs.

Local candidates in the United States with strong organizational and analytical skills will thrive in a role that emphasizes cross-functional collaboration, adherence to policies, and continual process improvement.