Occupancy Specialist

AppleOne Employment Services; San Francisco (CA); Hybride; USD 32 000 - 39 000; Temps partiel

Résumé du poste

AppleOne Employment Services seeks an Occupancy Specialist to manage all aspects of leasing and occupancy for affordable housing. The role ensures compliance with HUD and LIHTC standards, maintains tenant records, and serves as a liaison among residents, property management, and regulatory agencies.

The position requires 2+ years in property management or related fields, knowledge of relevant housing programs, and strong attention to detail.

Qualifications

• 2+ years of experience in property management, affordable housing, or a related field.
• Knowledge of HUD, LIHTC, Section 8, or other affordable housing programs.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.

Responsabilités

• Conduct applicant interviews, determine eligibility, and process move-ins and recertifications.
• Review income, assets, and household composition for compliance.
• Maintain tenant files and documentation for audits and reviews.
• Assist residents with lease renewals, transfers, and terminations.
• Respond to inquiries regarding eligibility, rent calculations, and program requirements.
• Collaborate with property management to meet occupancy rate goals.
• Prepare reports and maintain occupancy and compliance records.
• Conduct regular file audits and assist in inspections.
• Stay current with HUD, Tax Credit, and Fair Housing laws.

Connaissances

Property management

Communication

Attention to detail

Customer service

Formation

High school diploma or equivalent

Associate’s or Bachelor’s degree preferred

Outils

Yardi

RealPage

MRI

Description du poste

Immediate need for occupancy specialist: 3 days per week up to 21 hours per week.

The Occupancy Specialist is responsible for managing all aspects of the leasing and occupancy process for affordable housing or public housing programs. This role ensures compliance with federal, state, and local regulations while maintaining accurate tenant records, certifications, and lease documentation. The Occupancy Specialist serves as a key liaison between residents, property management, and regulatory agencies to ensure efficient and fair housing operations.

Key Responsibilities:

• Conduct applicant interviews, determine eligibility, and process move-ins, annual recertifications, and interim recertifications in accordance with HUD, LIHTC, or other housing program requirements.
• Review income, assets, and household composition to ensure compliance with applicable housing regulations.
• Maintain accurate tenant files and documentation for audits and compliance reviews.
• Assist residents with lease renewals, transfers, and terminations, ensuring all paperwork is complete and compliant.
• Respond to tenant inquiries regarding eligibility, rent calculations, and program requirements.
• Collaborate with property management to ensure timely unit turnovers and occupancy rate goals are met.
• Prepare reports and maintain records related to occupancy, leasing activity, and compliance.
• Conduct regular file audits and assist in preparing for agency or investor inspections.
• Stay current with HUD, Tax Credit, and Fair Housing laws and regulations.

Qualifications:

• High school diploma or equivalent; Associate’s or Bachelor’s degree preferred.
• 2+ years of experience in property management, affordable housing, or a related field.
• Knowledge of HUD, LIHTC, Section 8, or other affordable housing programs.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service abilities.
• Proficiency in property management software (e.g., Yardi, RealPage, MRI).
• Certified Occupancy Specialist (COS) or equivalent certification preferred.

Need Tax credit and HUD recertification knowledge and working experience.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:

https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.