Housing Choice Voucher Coordinator

AppleOne Employment Services; York (SC); On-site; USD 23,000 - 32,000; Full time

Job summary

AppleOne Staffing in York, SC is seeking a detail-oriented Housing Choice Voucher Coordinator for a temp-to-hire role. You will oversee daily operations of the Housing Choice Voucher program, coordinate with tenants, landlords, inspectors, and housing partners, and handle applicant processing, voucher issuance, and recertifications.

This role emphasizes accuracy, compliance, and service-minded communication.

Qualifications

• 1–2 years of administrative or program coordination experience.
• Strong administrative background with paperwork management and accuracy.
• Ability to manage high volume communications and documents throughout the day.
• Strong organizational skills with deadline focus and record-keeping.
• Professional communication with diverse tenants, landlords and community members.
• Willingness to learn HUD systems, regulations, income verification, and reporting tools.
• Ability to attain required training and certifications after hire (HCV/Section 8 Specialist, NSPIRE, SEMAP, VMS).

Responsibilities

• Manage the full voucher process, including applicant approval and waiting list coordination.
• Coordinate voucher meetings, tenancy requests, rent reasonableness checks and final tenancy approval.
• Maintain participant, landlord, inspection and other program files per requirements.
• Coordinate with tenants, landlords, inspectors, office staff and housing authorities via multiple channels.
• Complete annual recertifications, interim changes, income verifications and HUD reporting.
• Support SEMAP quality control inspections, EIV checks, PIC submissions and VMS reporting.
• Supervise and coordinate with the Inspector for scheduling inspections and compliance.

Skills

Administrative skills

Customer service

Organizational skills

Communication skills

Attention to detail

Tools

HUD systems

EIV

PIC

VMS

Job description

Job Summary

We are seeking a highly organized Housing Choice Voucher Coordinator for a temp-to-hire opportunity in York, SC. This role is ideal for a detail-oriented administrative professional who enjoys helping people, managing paperwork-heavy processes, and coordinating with tenants, landlords, inspectors, and housing program partners.

The Housing Choice Voucher Coordinator will oversee daily operations for the Housing Choice Voucher program, formerly known as Section 8, including applicant processing, voucher issuance, recertifications, inspections coordination, compliance documentation, and participant communication. This is a strong opportunity to join a community-focused environment with supportive leadership, meaningful work, structured training, and potential pay growth once hired permanently.

Key Responsibilities

• Manage the full voucher process, including applicant approval, waiting list coordination, voucher meetings, tenancy requests, rent reasonableness checks, and final tenancy approval.
• Maintain accurate participant, landlord, inspection, portability, closed, inactive, and repayment files according to program requirements and retention schedules.
• Coordinate with tenants, landlords, inspectors, office staff, and other housing authorities through phone, email, text, mail, and in-person communication.
• Complete annual recertifications, interim changes, income verifications, HUD reporting, HAP contract processing, and required program documentation.
• Support compliance with HUD program requirements, including SEMAP quality control inspections, EIV checks, PIC submissions, VMS reporting, and voucher tracking.
• Supervise and coordinate work with the Inspector to schedule inspections, manage inspection-related communication, and support program compliance.

Compensation and Benefits

• Pay: $20.00 per hour.
• Schedule: Monday through Thursday, 8:00 AM to 6:00 PM, with a 1-hour lunch consisting of 30 minutes paid and 30 minutes unpaid.
• Thursday schedule may allow departure at 5:30 PM.
• Average schedule totals 37.5 hours per week.
• Opportunity for pay growth once hired permanently.
• Travel required for training approximately 2 to 3 weeks per year.

Required Qualifications and Skills

• 1 to 2 years of relevant administrative, housing, public service, or program coordination experience required.
• Strong administrative background with excellent paperwork management, filing accuracy, and attention to detail.
• Ability to manage a high volume of phone calls, emails, questions, documents, and process stages throughout the day.
• Strong organizational skills with the ability to prioritize deadlines, follow procedures, and maintain accurate records.
• Professional communication skills with patience, empathy, and the ability to work with diverse tenants, landlords, and community members.
• Comfortable learning HUD systems, program regulations, income verification processes, reporting tools, and compliance requirements.
• Ability to complete required training and certifications once hired permanently, including HCV/Section 8 Specialist, NSPIRE, SEMAP, VMS, HUD Two-Year Tool, and related program updates.

Preferred Qualifications

• Prior experience with Housing Choice Voucher, Section 8, public housing, affordable housing, social services, property management, or government program administration.
• Familiarity with HUD forms, HAP contracts, EIV, PIC, SEMAP, VMS, rent reasonableness, portability, or annual recertification processes.
• Experience handling high-volume customer communication in a compliance-driven administrative environment.
• Supervisory or team coordination experience is a plus.

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program. https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.