Observability Engineer: AI-Driven Monitoring

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 61,000 - 101,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus, Ohio seeks a Software Engineer II - Observability Engineer to advance monitoring and observability across cloud and on‑prem environments.

You will collaborate with software engineers and platform teams to improve telemetry quality, automate instrumentation, and strengthen operational resilience for critical asset management applications. The role requires formal software engineering training and 2+ years of experience, with hands-on work on observability tools

Qualifications

• Formal software engineering training or certification.
• 2+ years of applied software engineering experience.

Responsibilities

• Configure and improve monitoring, alerting, and event management; reduce unnecessary alerts and strengthen monitoring practices.
• Encourage platform adoption and self-service through automation, observability-as-code, integrations, and AI-enabled capabilities.
• Instrument services with standardized metrics/logs/traces, and ensure data quality.
• Build and operate observability solutions across cloud and on-prem environments to improve insight into system health, business transactions, and customer experience.
• Create dashboards and analyses that reveal user journeys, dependencies, and performance degradations.
• Design and troubleshoot software solutions accounting for upstream/downstream impacts.
• Write secure, high-quality code in at least one language with limited guidance.
• Use AI coding tools to support code generation; validate outputs via peer review, tests, and secure coding practices.
• Apply SDLC tools including AI-assisted development and automation to improve automation value.

Skills

Observability

DevOps

CI/CD

Telemetry

Debugging

Collaboration

Troubleshooting

Security

Education

Formal training or certification in software engineering concepts

Tools

Dynatrace

Splunk

Grafana

Datadog

Python

Java

JavaScript

Go

Job description

JPMorgan Chase & Co. in Columbus, Ohio seeks a Software Engineer II - Observability Engineer to advance monitoring and observability across cloud and on‑prem environments.

You will collaborate with software engineers and platform teams to improve telemetry quality, automate instrumentation, and strengthen operational resilience for critical asset management applications. The role requires formal software engineering training and 2+ years of experience, with hands-on work on observability tools