AI-Driven SRE Lead: Autonomic Ops & Observability

Testing Site - JPMC; Columbus (OH); On-site; USD 140,000 - 210,000; Full time

Job summary

JPMorgan Chase in Columbus, OH seeks a Lead Software Engineer to advance AI-powered observability and SRE maturity. You will ensure reliability, scalability and automation of AI-enabled applications and infrastructure, partnering with teams to deliver intelligent incident response and autonomic operations.

You will mentor engineers, shape the roadmap for AI-assisted SRE, and drive best practices across distributed systems, microservices and cloud architectures.

Qualifications

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Demonstrates strong experience in SRE, DevOps, or Platform Engineering roles.
• Strong hands-on experience with AWS (ECS, Lambda, API Gateway, Bedrock, CloudWatch, RDS, EKS).
• Hands-on experience with AWS and LLM APIs.
• Expertise in observability tools: OpenTelemetry, Grafana, Prometheus, ELK, CloudWatch.
• Experience with CI/CD tools (GitHub Actions, Jenkins, Spinnaker ).
• Proven track record in automation, operational tooling, and event-driven workflows.
• In-depth understanding of distributed systems, microservices, and cloud architectures.

Responsibilities

• Ensure reliability, scalability, and performance of AI-assisted application and platform operations.
• Design and implement AI-driven solutions for intelligent alerting, noise reduction & auto-correlation systems.
• Build and maintain observability, monitoring, and telemetry for AI application and platforms.
• Build and support automation for alerting, anomaly detection, and self-healing workflows.
• Collaborate with engineering, and other stakeholders to drive operational excellence.
• Mentor and guide engineers on AIOps standards and operational excellence.
• Define and execute the roadmap for AI-assisted SRE and observability.

Skills

SRE

DevOps

Platform Engineering

AWS

Observability

CI/CD

Automation

Distributed Systems

Tools

Prometheus

Grafana

OpenTelemetry

ELK

CloudWatch

GitHub Actions

Jenkins

Spinnaker

Job description

JPMorgan Chase in Columbus, OH seeks a Lead Software Engineer to advance AI-powered observability and SRE maturity. You will ensure reliability, scalability and automation of AI-enabled applications and infrastructure, partnering with teams to deliver intelligent incident response and autonomic operations.

You will mentor engineers, shape the roadmap for AI-assisted SRE, and drive best practices across distributed systems, microservices and cloud architectures.