OBGYN Patient Services Specialist I

Advocate Health; Macon (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Advocate Health is seeking a friendly, detail-oriented Front Desk Associate to greet patients and manage registrations in a fast-paced clinical setting. You will verify insurance, schedule appointments, and support billing processes while delivering exceptional patient service.

The ideal candidate has a High School Diploma or GED, solid computer skills, and prior customer relations experience. Front desk and medical records software experience are highly valued.

Qualifications

• High school diploma or GED required; basic computer skills.
• Customer relations experience required.
• Experience with medical records software preferred; front desk experience preferred.

Responsibilities

• Provide caring customer service to create a great patient experience.
• Interact with patients and families in sensitive situations.
• Handle registration, insurance verification, scheduling, billing-related tasks.
• Encourage use of front-end technology during registration.
• Maintain confidential patient information and assist billing.
• Be familiar with emergency codes and healthcare regulations.
• Monitor inventory and stock medications/equipment.

Skills

Customer service

Interpersonal skills

Critical thinking

Teamwork

Front desk operations

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health is seeking a friendly, detail-oriented Front Desk Associate to greet patients and manage registrations in a fast-paced clinical setting. You will verify insurance, schedule appointments, and support billing processes while delivering exceptional patient service.

The ideal candidate has a High School Diploma or GED, solid computer skills, and prior customer relations experience. Front desk and medical records software experience are highly valued.