OB/GYN PSR - Rotating Mount Prospect/Park Ridge

Hugh Chatham Health, Inc.; Mount Prospect (IL); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Retirement plans

Job summary

Advocate Health is seeking a Patient Service Representative to join our ambulatory care team. This full-time role includes front desk and phone responsibilities, helping patients schedule, answer questions, and manage billing and records with a compassionate, service-oriented approach.

The position is based on-site at Mount Prospect and Park Ridge locations, with a 40-hour work week, Monday–Friday, and one Saturday per month. Benefits eligible, competitive hourly pay.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience
• Experience handling difficult caller/customers/patients.

Responsibilities

• Provide efficient, high-quality service to patients arriving for appointments or contacting the office for information on tests, procedures, bills, referrals and other matters.
• Ensure accurate entry of billing information at time of service and follow up on missing information.
• Uphold standards for accurate and timely medical records and support the ambulatory care team.

Skills

Customer service

Communication skills

Education

High school diploma or equivalent

Job description

Advocate Health is seeking a Patient Service Representative to join our ambulatory care team. This full-time role includes front desk and phone responsibilities, helping patients schedule, answer questions, and manage billing and records with a compassionate, service-oriented approach.

The position is based on-site at Mount Prospect and Park Ridge locations, with a 40-hour work week, Monday–Friday, and one Saturday per month. Benefits eligible, competitive hourly pay.