OB/GYN Patient Services Specialist

Capital Health; Northern (KY); Hybrid; USD 23,000 - 29,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

FSA - Healthcare

FSA - Dependent Care

Paid Time-Off Program

Commuter Transit

Commuter Parking

Job summary

Capital Health is seeking a friendly and organized receptionist to join our patient services team. You will manage multi-line phones, schedule and coordinate outpatient tests, and assist with patient check-in and check-out while maintaining HIPAA compliance.

The role requires strong communication skills, basic medical terminology knowledge, and a commitment to patient care. A High School diploma is required, with preferred healthcare office experience.

Qualifications

• High School diploma or equivalent.
• 1 year experience as receptionist or clerk in healthcare environment or 1 year customer service experience.
• Familiarity with medical terminology, ICD-10 and CPT codes.
• Excellent communication and interpersonal skills.
• Medical assistant or medical office technician certification preferred.

Responsibilities

• Answers telephones promptly and courteously, routing to appropriate area/individual.
• Schedules and cancels appointments using office guidelines.
• Prepares for day by reviewing eligibility and phone reports; prepares charts and paperwork.
• Greets patients and visitors professionally and informs them of privacy policies.
• Collects copayments and balances at check-in and at time of service checkout.

Skills

Communication skills

Medical terminology

ICD-10/CPT codes

Customer service

Education

High School diploma

Tools

Microsoft Office

Excel

Job description

Capital Health is seeking a friendly and organized receptionist to join our patient services team. You will manage multi-line phones, schedule and coordinate outpatient tests, and assist with patient check-in and check-out while maintaining HIPAA compliance.

The role requires strong communication skills, basic medical terminology knowledge, and a commitment to patient care. A High School diploma is required, with preferred healthcare office experience.