OB/GYN Patient Service Specialist - Multi-Location

aah; Park Ridge (IL); Sur place; USD 27 000 - 41 000; Plein temps

Résumé du poste

Advocate Medical Group (AMG) in Park Ridge, IL is seeking a Patient Service Representative to provide frontline patient support and scheduling across six AMG locations. You will assist with registration, billing, and medical records while ensuring a compassionate patient experience.

This full-time role requires 40 hours per week with a rotating schedule across five sites and potential Saturday coverage. Prior customer service experience is preferred.

Qualifications

• High school diploma or equivalent.
• One to two years related customer service experience
• Experience handling difficult callers/customers/patients.

Responsabilités

• Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
• Billing Services: Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
• Medical Record Services: Upholds standards of the practice and of the medical group for accurate and timely medical records.

Connaissances

Customer service experience

Handling difficult callers/patients

Formation

High school diploma or equivalent

Description du poste

Advocate Medical Group (AMG) in Park Ridge, IL is seeking a Patient Service Representative to provide frontline patient support and scheduling across six AMG locations. You will assist with registration, billing, and medical records while ensuring a compassionate patient experience.

This full-time role requires 40 hours per week with a rotating schedule across five sites and potential Saturday coverage. Prior customer service experience is preferred.