Patient Services Specialist – Primary Care

aah; Crystal Lake (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

Advocate Medical Group in Crystal Lake, IL is seeking a Patient Service Representative to support providers and patients in a busy ambulatory care setting. The role focuses on scheduling, registration, coding, and billing to ensure a seamless, compassionate patient experience.

You will work 40 hours per week, typically Monday through Friday with one Saturday per month, in a team-oriented environment within AMG’s Primary Care network.

Qualifications

• High school diploma or equivalent.
• 1–2 years of related customer service experience.
• Experience handling difficult callers and patients.

Responsibilities

• Provide patient services: scheduling, billing, and information.
• Ensure accurate entry of billing information at time of service.
• Maintain accurate medical records and assist billing processes.

Skills

Customer service

Difficult callers

Education

High school diploma

Job description

Advocate Medical Group in Crystal Lake, IL is seeking a Patient Service Representative to support providers and patients in a busy ambulatory care setting. The role focuses on scheduling, registration, coding, and billing to ensure a seamless, compassionate patient experience.

You will work 40 hours per week, typically Monday through Friday with one Saturday per month, in a team-oriented environment within AMG’s Primary Care network.