OB-GYN Patient Service Specialist

Hugh Chatham Memorial Hospital; Kenosha (WI); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Educational assistance

Paid time off

Job summary

Aurora Medical Group’s OB-GYN team is seeking a Patient Service Representative to deliver compassionate, efficient service to patients. You will handle scheduling, registrations, billing entries and work closely with clinical staff to ensure accurate medical records and a positive patient experience.

The role emphasizes front-line patient interaction, managing calls, and coordinating visits in a busy ambulatory setting with a strong focus on quality care and patient satisfaction.

Qualifications

• High school diploma or equivalent required.
• 1–2 years related customer service experience preferred.
• Experience handling difficult callers/patients.

Responsibilities

• Provide efficient, high-quality patient service and practice support.
• Assist with scheduling, registration, billing, and records entry.
• Support clinical staff and help maintain accurate medical records.

Skills

Customer service

Phone etiquette

Problem escalation

Education

High School Diploma or Equivalent

Job description

Aurora Medical Group’s OB-GYN team is seeking a Patient Service Representative to deliver compassionate, efficient service to patients. You will handle scheduling, registrations, billing entries and work closely with clinical staff to ensure accurate medical records and a positive patient experience.

The role emphasizes front-line patient interaction, managing calls, and coordinating visits in a busy ambulatory setting with a strong focus on quality care and patient satisfaction.