OB/GYN Patient Services Specialist

Hugh Chatham Health; Kenosha (WI); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Family benefits

Retirement plan

Job summary

Advocate Health's Aurora Medical Group in Wisconsin is seeking a Patient Service Representative to support the ambulatory care team with scheduling, registration and billing. You will connect with patients and help ensure a seamless, compassionate experience across the care continuum.

The role emphasizes high‑volume customer interactions, accurate data entry and collaboration with clinicians. The position is full‑time, on site, with a 40‑hour work week and benefits package.

Qualifications

• High school diploma or equivalent.
• 1–2 years related customer service experience.
• Experience handling difficult callers/customers/patients.

Responsibilities

• Provide efficient, high‑quality patient services to those arriving for appointments or seeking information by phone or in person.
• Enter billing information at time of service and ensure accurate follow‑up on missing data.
• Uphold standards for accurate and timely medical records and support the care team.

Skills

Customer service

Education

High school diploma or equivalent

Job description

Advocate Health's Aurora Medical Group in Wisconsin is seeking a Patient Service Representative to support the ambulatory care team with scheduling, registration and billing. You will connect with patients and help ensure a seamless, compassionate experience across the care continuum.

The role emphasizes high‑volume customer interactions, accurate data entry and collaboration with clinicians. The position is full‑time, on site, with a 40‑hour work week and benefits package.