OB/GYN Front Desk & Scheduling Specialist

Mountain Area Health Education Center; Asheville (NC); Sur place; USD 23 000 - 33 000; Plein temps

Avantages offerts par ce poste

Total Rewards Package

Résumé du poste

Mountain Area Health Education Center seeks a Customer Care Associate for the OB/GYN department at the Biltmore Campus. The role handles patient check-in/out, appointment scheduling, and paperwork while delivering excellent patient experiences.

The position requires high school diploma or equivalent, 2+ years of relevant experience, and Spanish language ability preferred. On-site hours are typically 8:00 am–5:00 pm, Monday through Friday, with occasional after-hour duties.

Qualifications

• Spanish language ability preferred.
• Experience with electronic health records.
• Knowledge of medical office workflows and front-desk functions.

Responsabilités

• Check-in patients by phone or in person and collect/verify information.
• Schedule and coordinate appointments and handle check-out procedures.
• Collect payments and reconcile cash as assigned; refer to financial advocacy when needed.
• Assist in orientation of new staff and provide satellite coverage as needed.

Connaissances

Spanish

EHR proficiency

Medical office workflows

Outils

Electronic Health Records

Description du poste

Mountain Area Health Education Center seeks a Customer Care Associate for the OB/GYN department at the Biltmore Campus. The role handles patient check-in/out, appointment scheduling, and paperwork while delivering excellent patient experiences.

The position requires high school diploma or equivalent, 2+ years of relevant experience, and Spanish language ability preferred. On-site hours are typically 8:00 am–5:00 pm, Monday through Friday, with occasional after-hour duties.