Bilingual Medical Front Desk & Scheduling Specialist

High-Country-Community-Health-2; Mount Airy (NC); On-site; USD 21,000 - 28,000; Full time

Job summary

High-Country-Community-Health-2 is seeking an organized Medical Office Scheduler to join our Mount Airy clinic. You will check patients in, verify demographics, scan insurance, update paperwork, schedule appointments and remind patients of upcoming visits.

Responsibilities include collecting co-pays, posting payments, reviewing eligibility, and ensuring a smooth daily workflow. Strong medical terminology knowledge and experience in scheduling are preferred; the position requires excellent

Qualifications

• High school diploma required.
• At least 1 year of experience in a medical setting, scheduling preferred.
• Proficient medical terminology.
• Knowledge of scheduling protocols and systems.
• Strong customer service orientation.

Responsibilities

• Check patients in and verify demographics at each visit.
• Scan insurance cards and link insurance in patient charts.
• Schedule appointments and send reminders for upcoming visits.
• Collect co-pays, deductibles, and outstanding balances.
• Review insurance eligibility and address errors during check-in.
• Answer phones and route messages to appropriate staff.
• Open office operations and maintain daily workflow.

Skills

Communication

Multitasking

Scheduling

Customer service

Medical terminology

Education

High school diploma

Tools

EMR

Scheduling software

Job description

High-Country-Community-Health-2 is seeking an organized Medical Office Scheduler to join our Mount Airy clinic. You will check patients in, verify demographics, scan insurance, update paperwork, schedule appointments and remind patients of upcoming visits.

Responsibilities include collecting co-pays, posting payments, reviewing eligibility, and ensuring a smooth daily workflow. Strong medical terminology knowledge and experience in scheduling are preferred; the position requires excellent