OB/GYN Front Desk & Patient Services Specialist

Advocate Health; Charlotte (NC); On-site; USD 27,000 - 41,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits (medical,

Dental, vision, life, disability)

Educational Assistance Program

Job summary

Advocate Health in Charlotte, NC seeks a full-time Front Desk/Registration role within the Obstetrics/Gynecology department. The position involves patient registration, insurance verification, scheduling, and cash handling, operating in a fast-paced health system environment.

Ideal candidates will have a High School Diploma or GED, computer experience, and customer relations experience. On-site hours are Monday–Friday 8am–5pm with a 40-hour work week and competitive benefits.

Qualifications

• High School Diploma or GED required.
• Experience with Medical Records Software preferred.
• Customer relations experience required.
• Front desk practice experience preferred.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience.
• Provide exemplary interpersonal skills and interact with patients and families in sensitive situations.
• Demonstrates critical thinking and decisive judgment in a fast-paced environment; work well in a team or independently.
• Manage patient registration, insurance verification, scheduling, collection and cash receipting, and arrival/departure desk activities with accuracy.
• Encourage patient use of front-end technology during the registration process.
• Enter and maintain confidential patient information, assist billing functions as needed.

Skills

Customer service

Interpersonal skills

Critical thinking

Teamwork

Education

High School Diploma or GED

Tools

Medical Records Software

Front Desk Software

Job description

Advocate Health in Charlotte, NC seeks a full-time Front Desk/Registration role within the Obstetrics/Gynecology department. The position involves patient registration, insurance verification, scheduling, and cash handling, operating in a fast-paced health system environment.

Ideal candidates will have a High School Diploma or GED, computer experience, and customer relations experience. On-site hours are Monday–Friday 8am–5pm with a 40-hour work week and competitive benefits.