OB-GYN Front Desk & Patient Registration Specialist

Louisiana Women's Healthcare Associates, L.L.C.; Baton Rouge (LA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Health insurance

401(k)

Paid time off

Job summary

Louisiana Women's Healthcare Associates, L.L.C. seeks a Patient Registration Specialist to warmly welcome patients, register them on arrival, and guide check-in/out within our OB-GYN clinic. You will coordinate follow-up appointments and handle payments while reconciling daily transactions.

The role requires accuracy, compassion, and strong customer service, with knowledge of medical terminology, insurance verification, and HIPAA compliance. This is a full-time, on-site position in Baton Rouge.

Qualifications

• High school diploma or equivalent.
• Punctuality and reliable attendance.
• Basic knowledge of medical terminology and insurance verification.
• Strong organizational skills and attention to detail.
• Understanding of HIPAA and patient confidentiality standards.

Responsibilities

• Greet and direct patients.
• Review and update patient demographics, documents and insurance.
• Verify patient identifiers to ensure correct patient.
• Scan Driver's License and Insurance Card.
• Review and update demographic information (address, phone, emergency contact, employer).
• Verify active insurance coverage for each visit.
• Identify insurance details related to network participation, benefits, or non-covered services and inform the patient.
• Obtain signatures on clinic documents and provide pre-visit medical questionnaires.
• Review account flags for special instructions per patient.
• Check-in patients and direct them to waiting area.
• Check-out and schedule follow-up appointments.
• Collect copays, deductibles, prepayments for procedures, and payments toward balances.
• Direct patients to meet with account reps when needed.
• Inter-office communication with clinical teams and business office.
• Maintain cash for change.
• Balance daily payments and submit batch to business office.
• Maintain supplies and documents.
• Maintain HIPAA-compliant patient privacy.
• Provide excellent customer service in all interactions.
• Complete miscellaneous tasks as assigned.

Skills

Compassion and sensitivity to women's

Multitasking in fast-paced clinical

Positive attitude and reliability

Team collaboration and adaptability

Education

High school diploma or equivalent

Tools

Epic EMR

Insurance verification software

Job description

Louisiana Women's Healthcare Associates, L.L.C. seeks a Patient Registration Specialist to warmly welcome patients, register them on arrival, and guide check-in/out within our OB-GYN clinic. You will coordinate follow-up appointments and handle payments while reconciling daily transactions.

The role requires accuracy, compassion, and strong customer service, with knowledge of medical terminology, insurance verification, and HIPAA compliance. This is a full-time, on-site position in Baton Rouge.