OB/GYN Clinical Operations Leader

montefiore; New York (NY); On-site; USD 129,000 - 161,000; Full time

Job summary

Montefiore Medical Center in Bronx, NY seeks a Director of Clinical Operations for the OB/GYN department. The DCO leads NPs and CNMs, oversees nursing services, and anchors operations to patient access, experience, quality and staff wellness.

Responsibilities include designing standardized workflows across sites, managing NP/CNM panels, monitoring patient experience data, ensuring regulatory compliance, and advancing signature programs like Pregnancy Home Initiative.

Qualifications

• Bachelor's degree in Nursing required; Master's degree in Nursing preferred.
• 7-9 years clinical experience in OB/GYN required.
• 4-6 years leadership experience preferred.
• New York State License as a Registered Nurse required.
• BLS required.

Responsibilities

• Lead the design, implementation, and governance of standardized clinical and administrative workflows across OB/GYN sites.
• Oversee end-to-end panel management for NPs and CNMs, ensuring appropriate panel size and balanced caseloads.
• Monitor patient experience data to drive sustained improvements in satisfaction scores.
• Ensure care coordination across prenatal to postpartum and gynecologic care continuum.
• Serve as the operational lead for regulatory, accreditation, and certification activities.
• Create recognition, career development, and retention programs for staff.
• Drive signature programs like Pregnancy Home Initiative and expand new service lines.
• Define and report KPIs aligned to six pillars: quality, access, productivity, experience, and financial performance.
• Recruit, onboard, and retain high-performing NPs, CNMs, and nursing leaders; develop nursing staff.

Skills

Leadership

Operational management

Data-driven decisions

Staff development

Education

BSN in Nursing

MSN preferred

New York State RN License

BLS Certification

OBGYN clinical experience

Leadership experience

Job description

Montefiore Medical Center in Bronx, NY seeks a Director of Clinical Operations for the OB/GYN department. The DCO leads NPs and CNMs, oversees nursing services, and anchors operations to patient access, experience, quality and staff wellness.

Responsibilities include designing standardized workflows across sites, managing NP/CNM panels, monitoring patient experience data, ensuring regulatory compliance, and advancing signature programs like Pregnancy Home Initiative.