O&T Process & Governance Lead — Agile & SharePoint Expert

PAYCO The Clearing House Payments Company L.L.C.; Kill Devil Hills (NC); On-site; USD 95,000 - 150,000; Full time

Job summary

The Clearing House is seeking a Process Manager to join the Operations & Technology Administration, governing the O&T portfolio, PDLC processes, and enterprise platforms such as Clarity, Jira, Confluence, Miro, SharePoint Online and Power Automate.

The role drives governance, metrics reporting, training, and documentation, producing weekly and monthly materials and collaborating across teams. Travel may be required; onsite three days per week is typical.

Qualifications

• 5+ years in technology project governance or PMO roles, preferably in financial services.
• Proficient with Jira, Confluence, Clarity/PPM and SharePoint Online.
• Strong knowledge of SAFe/ Scrum frameworks and agile practices.
• Ability to design and deliver training materials and governance documentation.

Responsibilities

• Governance across multiple O&T Agile teams and programs.
• Champion adoption and optimization of Clarity PPM platform.
• Maintain and enhance governance standards and processes.
• Partner with Scrum Masters to develop metrics and reporting.
• Develop and deliver training to drive tool adoption.
• Produce weekly portfolio status, metrics, and monthly/quarterly materials.

Skills

Agile methodologies

SAFe

Scrum

Project governance

Stakeholder management

Tools

Jira

Confluence

Clarity

SharePoint Online

Power BI

Power Automate

ChatGPT

Job description

The Clearing House is seeking a Process Manager to join the Operations & Technology Administration, governing the O&T portfolio, PDLC processes, and enterprise platforms such as Clarity, Jira, Confluence, Miro, SharePoint Online and Power Automate.

The role drives governance, metrics reporting, training, and documentation, producing weekly and monthly materials and collaborating across teams. Travel may be required; onsite three days per week is typical.